Integrating SailPoint with Teamwork
Teamwork is a project management and collaboration platform that enables teams to plan, track, and manage projects efficiently. It provides tools for task management, time tracking, reporting, and team collaboration. In the context of IAM (Identity and Access Management), Teamwork exposes REST APIs that allow management of users, companies (groups), and job roles.
This document provides instructions to configure a new direct connection between SailPoint and Teamwork. For a reference to the terminology specific to SailPoint products, refer to Source and Connector Definitions.
Note
To view the latest features, enhancements, and fixes for all SaaS connectors, refer to the SaaS Release Notes page.
Supported Features
The Teamwork connector supports the following:
Account Management
- Aggregate Accounts
Entitlement Management
- Aggregate Groups
- Aggregate Roles
Important
Quick Compliance connectors have the following manual aggregation limits within a 24-hour period:
- Organization Admins: Limited to 3 manual account or entitlement aggregations per day per source. This limit is cumulative across all admins in the organization.
- Regular Users: Limited to 1 manual account or entitlement aggregation per day per source.
These limits ensure that individual compliance statuses are kept up to date while maintaining continuous compliance monitoring. If you need to run additional aggregations beyond these limits, contact SailPoint Support.
Prerequisites
Ensure the following prerequisites are met before proceeding with the configuration:
- You must have an active Teamwork account with Administrator access.
- Ensure API access is enabled for the Teamwork instance.
- Take note of the base URL of your Teamwork instance. For example,
https://yourcompany.teamwork.com/ - For authentication:
- Generate an API token from your Teamwork account.
- Teamwork supports Basic Authentication using an API Token.
- Convert the API Token input to Base64 as explained in Connection Settings.