Integrating SailPoint with Splunk On-Call (previously VictorOps)
Splunk On-Call (previously VictorOps) is an incident management and response automation platform designed for DevOps and SRE teams. It enables teams to centralize alerts, automate on-call rotations, engage the right people, and streamline incident resolution through a powerful combination of incident management, on-call scheduling, and collaboration tools. This document provides instructions to configure a new direct connection between SailPoint and Splunk On-Call. For a reference to the terminology specific to SailPoint products, refer to Source and Connector Definitions.
Note
To view the latest features, enhancements, and fixes for all SaaS connectors, refer to the SaaS Release Notes page.
Supported Features
The Splunk On-Call connector supports the following:
Account Management
- Aggregate Active Users
Entitlement Management (Teams)
- Aggregate Teams
Supported Managed Systems
- Splunk On-Call
Important
Quick Compliance connectors have the following manual aggregation limits within a 24-hour period:
- Organization Admins: Limited to 3 manual account or entitlement aggregations per day per source. This limit is cumulative across all admins in the organization.
- Regular Users: Limited to 1 manual account or entitlement aggregation per day per source.
These limits ensure that individual compliance statuses are kept up to date while maintaining continuous compliance monitoring. If you need to run additional aggregations beyond these limits, contact SailPoint Support.
Prerequisites
Ensure the following prerequisites are met before proceeding with the configuration:
-
Generate the API Key and the Access Key for the super admin user account.
Resource Link
Note
- An administrative user must have super admin role to authenticate.
- User needs to provide both the API ID and the API Key.