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Integrating SailPoint with Sendbird

The Sendbird connector is a read-only connector that provides limited governance capabilities for the users of your Sendbird system. These capabilities include user aggregation and group aggregation, which enables quick compliance for your organization.

For a reference to the terminology specific to SailPoint products, refer to Source and Connector Definitions.

Note

To view the latest features, enhancements, and fixes for all SaaS connectors, refer to the SaaS Release Notes page.

Supported Features

The Sendbird connector supports the following:

Account Management

  • Aggregates users

Entitlement Management

  • Aggregates groups

Important

Quick Compliance connectors have the following manual aggregation limits within a 24-hour period:

  • Organization Admins: Limited to 3 manual account or entitlement aggregations per day per source. This limit is cumulative across all admins in the organization.
  • Regular Users: Limited to 1 manual account or entitlement aggregation per day per source.

These limits ensure that individual compliance statuses are kept up to date while maintaining continuous compliance monitoring. If you need to run additional aggregations beyond these limits, contact SailPoint Support.

Prerequisites

Ensure the following prerequisites are met before proceeding with the configuration:

  • Create an application on the Sendbird portal.
  • Generate an API Token for the application
  • Generate a Personal Access Token for the application

Refer to the Sendbird API documentation for more information. For more information, refer to Prepare to use API.

Note

The linked document is not maintained by SailPoint and is subject to change without notice.