Integrating SailPoint with Resource Guru

Resource Guru is a cloud-based resource scheduling and capacity management platform designed to help teams plan, allocate, and optimize people, equipment, and project workloads. It provides a centralized scheduling calendar, real-time availability tracking, utilization reporting, and role-based access controls, enabling organizations to prevent overbooking, improve visibility, and manage operational efficiency across departments. This document provides instructions to configure a new direct connection to a Resource Guru source. For a reference to the terminology specific to SailPoint products, refer to Source and Connector Definitions.

Supported Features

The Resource Guru connector supports the following:

Account Management

• Aggregate Accounts (Users)

Prerequisites

• Resource Guru provides OAuth 2.0-based authentication for API access. For internal integrations and backend systems, you can use the Password Grant (Resource Owner Password Credentials) flow.

• This method allows your application to obtain an access token directly by using a valid Resource Guru username and password along with the application’s client credentials.

  Important

  Before you use the Password Grant flow, you must create an OAuth application.

Create an OAuth application

To create an OAuth application:

1. Sign in to Resource Guru.
2. Go to Developers > API Applications.
3. Select Create New Application.
4. Enter the following information:
   • Application Name: Enter a name for your application.
   • Redirect URI: Enter a redirect URI (for example, http://localhost:8080 for testing).
5. Select Confidential (uses client_secret).
6. Select Save.
7. Copy and save the following credentials:
   • Client ID
   • Client Secret

8. Copy your Account ID from the URL. For example, in https://app.resourceguruapp.com/hi/demo_acc/dashboard, the Account ID is demo_acc. You will need these credentials to generate tokens. For more information about obtaining an access token, refer Resource Guru API documentation.

   Note

   The linked document is not maintained by SailPoint and is subject to change without notice.

Required Permissions

• User aggregation can be performed by using an account that is assigned to any of the following preset roles:
  • Basic User
  • Manager
  • Administrator
• However, the account must have View access to the People & Resources section. This permission allows the connector to retrieve user details such as name, email, account status, and role-related attributes.

• For consistent API visibility, we recommend that you also enable View access to the Schedule section.

  Important

  If People & Resources access is set to No Access, the connector cannot retrieve user data.

Use a custom role (optional)

• Instead of using a preset role, you can create a custom role to follow the principle of least privilege.
• To create a custom role:
  1. Enable View permission for:
     • People & Resources
     • Schedule (recommended)
  2. Set all other sections to View (recommended) or No Access unless additional access is required.

• This approach ensures that the integration has only the minimum access necessary for user aggregation.

  Important

  • Edit permissions are not required for user aggregation.
  • Administrator access is not required unless broader functionality is needed.
  • API access always inherits the permissions of the authenticated user.
  • If the integration user account is deactivated, API access is immediately revoked.
  • Resource Guru does not provide a dedicated service account type. You must use a standard user account for integration purposes.

  Note

  The following scenarios may cause integration issues: - If the password changes, the integration will break. - If multifactor authentication (MFA) is enabled, the integration may break. - If single sign-on (SSO) is enforced, the integration may not work.