Integrating SailPoint with Pingdom

Pingdom is a website and performance monitoring platform. It enables organizations to track the availability, uptime, and performance of their websites, servers, and web applications through real-time alerts, detailed reports, and user experience monitoring. This document provides instructions to configure a new direct connection to a Pingdom source. For a reference to the terminology specific to SailPoint products, refer to Source and Connector Definitions.

Note

To view the latest features, enhancements, and fixes for all SaaS connectors, refer to the SaaS Release Notes page.

Supported Features

The Pingdom connector supports the following:

Account Management

Aggregate active Users

Entitlement Management

Aggregate Teams

Important

Quick Compliance connectors have the following manual aggregation limits within a 24-hour period:

Organization Admins: Limited to 3 manual account or entitlement aggregations per day per source. This limit is cumulative across all admins in the organization.
Regular Users: Limited to 1 manual account or entitlement aggregation per day per source.

These limits ensure that individual compliance statuses are kept up to date while maintaining continuous compliance monitoring. If you need to run additional aggregations beyond these limits, contact SailPoint Support.

Prerequisites

Ensure the following prerequisites are met before proceeding with the configuration:

A Pingdom User account with Owner access or a Pingdom member elevated to Admin access.
A Pingdom API token with Read access.

Resource Links

Pingdom API | User Roles and Access Levels

Required Permissions

The Pingdom API Token must have Read access.