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Integrating SailPoint with OnceHub

OnceHub is a scheduling and customer engagement platform that helps organizations manage bookings, coordinate team availability, and automate meeting workflows. It provides a single hub for sales, customer success, and operations teams to publish booking pages, manage routing rules, and orchestrate meetings across users and teams. This document provides instructions to configure a new direct connection to an OnceHub source. For a reference to the terminology specific to SailPoint products, refer to Source and Connector Definitions.

Note

To view the latest features, enhancements, and fixes for all SaaS connectors, refer to the SaaS Release Notes page.

Supported Features

The OnceHub connector supports the following:

Account Management

  • Aggregate Users

Entitlement Management

  • Aggregate Teams

Important

Quick Compliance connectors have the following manual aggregation limits within a 24-hour period:

  • Organization Admins: Limited to 3 manual account or entitlement aggregations per day per source. This limit is cumulative across all admins in the organization.
  • Regular Users: Limited to 1 manual account or entitlement aggregation per day per source.

These limits ensure that individual compliance statuses are kept up to date while maintaining continuous compliance monitoring. If you need to run additional aggregations beyond these limits, contact SailPoint Support.

Prerequisites

Ensure the following prerequisites are met before proceeding with the configuration:

  • An active OnceHub account with administrative privileges is required to generate API credentials.
  • Only users with admin rights can create and manage API Keys, which are mandatory for establishing a secure connection with the OnceHub API.

Required Permissions

  • OnceHub uses an API Key for authenticating all API requests. Ensure that the API Key you generate has sufficient permissions to access users, teams, and other resources needed for account and entitlement aggregation.
  • For more information about OnceHub APIs, refer to the following resources:

Note

The linked document is not maintained by SailPoint and is subject to change without notice.