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Integrating SailPoint with JumpCloud

This document provides instructions to configure a new direct connection to JumpCloud source. JumpCloud is a cloud-based identity and access management platform. It enables organizations to securely manage users and access to applications, networks, and systems from a single centralized directory. For a reference to the terminology specific to SailPoint products, refer to Source and Connector Definitions.

Note

To view the latest features, enhancements, and fixes for all SaaS connectors, refer to the SaaS Release Notes page.

Supported Features

The JumpCloud connector supports the following:

Account Management

  • Aggregate User Accounts

Entitlement Management

  • Aggregate Groups

Important

Quick Compliance connectors have the following manual aggregation limits within a 24-hour period:

  • Organization Admins: Limited to 3 manual account or entitlement aggregations per day per source. This limit is cumulative across all admins in the organization.
  • Regular Users: Limited to 1 manual account or entitlement aggregation per day per source.

These limits ensure that individual compliance statuses are kept up to date while maintaining continuous compliance monitoring. If you need to run additional aggregations beyond these limits, contact SailPoint Support.

Prerequisites

  • JumpCloud

Required Permissions

  • An admin user with administrator permissions.
  • Generate API token in the context of the above admin user from the JumpCloud target system.