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Schema Reference

The application schema is used to configure the objects returned from a connector.

Note

  • The Account Schema tab is used to define the attributes for each object type in the application being configured. The schema attributes can be defined as Entitlement or Multi-Valued. Refer to Managing Source Account Schemas for more information.

  • The schema attributes that are not present by default must be defined as strings if not specified.

The Incident.io connector uses the following default correlation and object configurations.

Default Account Schema

Each source supports a variety of details, or attributes, about each user who has an account, such as their name, email address, manager name, and location.

The set of account attributes each source stores and how they're organized is known as the account's schema. To best represent your data, you can configure sources to use an account schema matching the one you use in the external connector. Refer to Managing Source Account Schemas for more information.

Default Account ID

SailPoint requires that certain attributes remain in your configuration. These attributes are referred to as account IDs.

Caution

Changing the attribute marked as the account ID after aggregating accounts can result in duplicate accounts being created. To avoid this, either reset the accounts on this source before editing the account ID attribute or edit the account ID attribute before aggregating accounts.

To resolve issues caused by changing account IDs, reconfigure them to their default values.

The following table lists the default account IDs for this connector:

Account ID Schema Object Type
id Account

Default Account Attributes

The Incident.io connector supports the following default account schema attributes and customer configurable attributes. The attributes must be defined as strings if not specified.

Attribute Name Description
id Unique identifier for the user
email Email address of the user
name Full name of the user
slack_user_id Slack user identifier associated with the user
role Primary role assigned to the user
custom_role_slugs List of custom role slugs assigned to the user
base_role_slug Slug identifier for the base role assigned to the user
base_role_id Unique identifier of the base role
base_role_name Name of the base role assigned to the user
base_role_description Description of the base role assigned to the user
Incident_Response_module_access_level Access level for the Incident Response module (none/viewer_only/full_access)
On_Call_module_access_level Access level for the On-Call module (none/viewer_only/full_access)
custom_role_ids Unique identifier of the custom role
custom_role_names Human-readable name of the custom permission set