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Integrating SailPoint with Dynatrace

Dynatrace is an all-in-one observability and security platform powered by causal AI. It delivers precise answers and intelligent automation to support DevSecOps at scale. Dynatrace unifies infrastructure monitoring, application performance management (APM), digital experience insights, log analytics, and continuous security, helping organizations optimize performance, enhance security, and accelerate software delivery. This document provides instructions to configure a new direct connection to Dynatrace source. For a reference to the terminology specific to SailPoint products, refer to Source and Connector Definitions.

Note

To view the latest features, enhancements, and fixes for all SaaS connectors, refer to the SaaS Release Notes page.

Supported Features

The Dynatrace connector supports the following:

Account Management

  • Aggregate Users

Entitlement Management

  • Aggregate Groups

Important

Quick Compliance connectors have the following manual aggregation limits within a 24-hour period:

  • Organization Admins: Limited to 3 manual account or entitlement aggregations per day per source. This limit is cumulative across all admins in the organization.
  • Regular Users: Limited to 1 manual account or entitlement aggregation per day per source.

These limits ensure that individual compliance statuses are kept up to date while maintaining continuous compliance monitoring. If you need to run additional aggregations beyond these limits, contact SailPoint Support.

Prerequisites

Ensure the following prerequisites are met before proceeding with the configuration:

  • Generate the OAuth Client credentials for your account.
  • User must have the Account UUID from the Host URL.

Required Permissions

  • Only Account Admins can create OAuth clients.

    Note

    When generating Client credentials, Users must select the appropriate permissions to view Users and Groups. In the account section, ensure that the following scopes are selected:

    • account-idm-read
    • iam:users:read
    • iam:groups:read

    Resource Link

    OAuth Clients

    Note

    The linked document is not maintained by SailPoint and is subject to change without notice.