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Integrating SailPoint with Drip

This document provides instructions to configure a new direct connection to a Drip source. It is an e-commerce marketing automation platform designed to help businesses engage with customers and drive sales through personalized experiences. It provides tools for building customer profiles, managing email and SMS campaigns, segmenting audiences, tracking user behavior, and automating workflows across the customer lifecycle. Drip also offers integrations and APIs for data synchronization, automation, and custom workflows, enabling businesses to connect customer and marketing data with other systems. For a reference to the terminology specific to SailPoint products, refer to Source and Connector Definitions.

Note

To view the latest features, enhancements, and fixes for all SaaS connectors, refer to the SaaS Release Notes page.

Supported Features

The Drip connector supports the following:

Account Management

  • Aggregate active users

Entitlement Management

  • No entitlement aggregation step is possible.

Supported Managed System

  • Drip

Important

Quick Compliance connectors have the following manual aggregation limits within a 24-hour period:

  • Organization Admins: Limited to 3 manual account or entitlement aggregations per day per source. This limit is cumulative across all admins in the organization.
  • Regular Users: Limited to 1 manual account or entitlement aggregation per day per source.

These limits ensure that individual compliance statuses are kept up to date while maintaining continuous compliance monitoring. If you need to run additional aggregations beyond these limits, contact SailPoint Support.

Prerequisites

To connect SailPoint to Drip, you’ll need to:

  1. Generate a Drip API Key:

    1. Log into Drip as an Admin.
    2. Go to Settings > Integrations > Public API > Manage.
    3. Select Company API Keys.
    4. Select Create New API Key.

    Note

    The token has a default expiration period of one year. For example, a token created on July 30, 2025 will expire on July 29, 2026.

  2. Securely record the API Key for later use.

    Important

    Once created, copy the key immediately - it cannot be retrieved again.

The API key you generate is used as an API token to authenticate API calls made from SailPoint to the Drip.

Required Permissions

The Drip API key should be generated by an Admin or Owner account with access to all required resources. The key inherits permissions from the account that generates it.

Resource Link

Setting up an API Connection with Drip - Thrive Themes