Integrating SailPoint with Document360
Document360 is a knowledge-base and documentation management platform designed to help teams create, organize, and publish product documentation efficiently. It provides collaboration features, content authoring tools, role-based access control, and workspace-level administration. This document provides instructions to configure a new direct connection to a Document360 source. For a reference to the terminology specific to SailPoint products, refer to Source and Connector Definitions.
Note
To view the latest features, enhancements, and fixes for all SaaS connectors, refer to the SaaS Release Notes page.
Supported Features
The Document360 connector supports the following:
Account Management
- Aggregate Users
Entitlement Management
- Aggregate Roles and Groups
Important
Quick Compliance connectors have the following manual aggregation limits within a 24-hour period:
- Organization Admins: Limited to 3 manual account or entitlement aggregations per day per source. This limit is cumulative across all admins in the organization.
- Regular Users: Limited to 1 manual account or entitlement aggregation per day per source.
These limits ensure that individual compliance statuses are kept up to date while maintaining continuous compliance monitoring. If you need to run additional aggregations beyond these limits, contact SailPoint Support.
Prerequisites
Ensure the following prerequisites are met before proceeding with the configuration:
- A Document360 Administrator account.
-
An API Token with GET operation privileges.
Resource Link
Required Permissions
- The API Token must have GET operation scope.