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Integrating SailPoint with CometChat

This document provides instructions to configure a new direct connection to a CometChat source. It enables integration with Cometchat to manage users, roles, and groups. It supports operations such as user provisioning, role assignment, and access management, ensuring streamlined communication and collaboration within the CometChat platform. For a reference to the terminology specific to SailPoint products, refer to Source and Connector Definitions.

Note

To view the latest features, enhancements, and fixes for all SaaS connectors, refer to the SaaS Release Notes page.

Supported Features

The CometChat connector supports the following:

Account Management

  • Aggregate users

Entitlement Management

  • Aggregate role

Important

Quick Compliance connectors have the following manual aggregation limits within a 24-hour period:

  • Organization Admins: Limited to 3 manual account or entitlement aggregations per day per source. This limit is cumulative across all admins in the organization.
  • Regular Users: Limited to 1 manual account or entitlement aggregation per day per source.

These limits ensure that individual compliance statuses are kept up to date while maintaining continuous compliance monitoring. If you need to run additional aggregations beyond these limits, contact SailPoint Support.

Prerequisites

To connect SailPoint to CometChat, you’ll need to:

  1. Generate a CometChat API Key:
    1. Log into CometChat as an Admin.
    2. Go to Create app > Application > Credentials.

  2. Save the App ID, Region, Rest API Key.

    Resource Link

Required Permissions

Authentication is a crucial aspect of utilizing CometChat's REST API securely. All API requests must be accompanied by an API key to authenticate the incoming requests.