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Integrating SailPoint with Chatwork

Chatwork is a cloud-based team communication and collaboration platform that provides chat, file sharing, task management, and video conferencing capabilities. It is widely used by organizations to streamline internal communication and improve team productivity. This document provides instructions to configure a new direct connection to a Chatwork source. For a reference to the terminology specific to SailPoint products, refer to Source and Connector Definitions.

Note

To view the latest features, enhancements, and fixes for all SaaS connectors, refer to the SaaS Release Notes page.

Supported Features

The Chatwork connector supports the following:

Account Management

  • Aggregate Users

Entitlement Management

  • Aggregate Rooms

Important

Quick Compliance connectors have the following manual aggregation limits within a 24-hour period:

  • Organization Admins: Limited to 3 manual account or entitlement aggregations per day per source. This limit is cumulative across all admins in the organization.
  • Regular Users: Limited to 1 manual account or entitlement aggregation per day per source.

These limits ensure that individual compliance statuses are kept up to date while maintaining continuous compliance monitoring. If you need to run additional aggregations beyond these limits, contact SailPoint Support.

Prerequisites

Ensure the following prerequisites are met before proceeding with the configuration:

  • The Chatwork connector authenticates with Chatwork.com using an API token. All API requests require a valid token for access.
  • To enable secure connectivity, you must generate an API token in Chatwork.com. Token generation is restricted to users with Admin privileges. Standard users cannot generate API tokens to authenticate with Chatwork.com.

Required Permissions

  • API tokens generated by users with Admin privileges in Chatwork.com are valid. API keys from users with lower privilege roles will not provide accurate aggregation results because they have limited read access.

Note

  • API keys are tied to user accounts. Chatwork.com does not offer dedicated service accounts or separate machine identities with granular API permissions. Only Admin users can create API keys.
  • Although Chatwork.com supports the OAuth 2.0 mechanism with granular permissions, the current OAuth 2.0 authentication flow for Chatwork.com is not supported in the Chatwork connector.
  • For more information about the Chatwork API and authentication, see the Chatwork API documentation .

Note

The linked document is not maintained by SailPoint and is subject to change without notice.