Integrating SailPoint with Absence.io

Absence.io is a cloud-based absence and leave management platform that helps organizations track employee time off, manage approval workflows, and maintain visibility into team availability. This document provides the instructions required to configure a new direct connection between SailPoint and absence.io. For a reference to the terminology specific to SailPoint products, refer to Source and Connector Definitions.

Supported Features

The Absence.io connector supports the following:

Account Management

• Aggregate Accounts

Entitlement Management

• Aggregate Teams
• Aggregate Departments

Pagination

The absence.io source uses numeric offset-based pagination with skip and limit query parameters rather than cursor-based paging. The connector starts at offset 0 and increments the skip value after each request. Aggregation continues until the number of records returned is less than the configured page limit, at which point aggregation terminates.

How Pagination Works for This Operation

• Initial Page Offset: 0 - starting point for the first request (absence.io offsets are 0-indexed via the skip query parameter).
• Page Size: 50 - number of records requested per page, passed via the limit query parameter.

Paging steps:

• $limit$ = 50
• TERMINATE_IF $count$ < $limit$
• $skip$ = $skip$ + $limit$
• $requestBody.skip$ = $skip$
• $requestBody.limit$ = $limit$

Prerequisites

Before configuring the Absence.io connector, ensure the following requirements are met:

1. Sign in to absence.io.

2. Go to Company Settings > Integrations / API to retrieve your Client ID and Client Secret.

   • Base URL
   • Token URL
   • Client ID
   • Client Secret

3. Authenticate using the OAuth2 Client Credentials grant to obtain an access token by sending a POST request to the Token URL:

curl --location --request POST 'https://app.absence.io/api/oauth/accesstoken' \

   --header 'Content-Type: application/x-www-form-urlencoded' \

   --data-urlencode 'client_id=YOUR_CLIENT_ID' \

   --data-urlencode 'client_secret=YOUR_CLIENT_SECRET' \

   --data-urlencode 'grant_type=client_credentials'

Required Permissions

absence.io uses role-based access at the account level. Available roles include the following:

• Company Admin - Full administrative access to the organization, including user, team, and department management.
• Team Owner - Can manage members and settings within the teams they own.
• Approver - Can review and approve leave requests for assigned team members.
• Standard User - Can submit and view their own leave requests with limited administrative access.

For more detailed information on absence.io API authentication, refer to the absence.io API documentation.