Prerequisites

  • Configure at least one virtual appliance cluster and successfully test the connection. For instructions, refer to the Virtual Appliance Reference Guide.

  • You must upload the Siebel server .jar files for the source to work correctly. For more information, please see Upload in the Source Configuration Fields table.

  • The following are the minimum required components that must be in a running state for the connector to work properly: 

    • Call Center Object Manager (ENU)

    • Server Manager

    • Siebel Connection Broker