Troubleshooting

If you encounter any of the following issues or errors, SailPoint recommends that you follow the guidance provided below to resolve the error before contacting SailPoint Support.

For issues or errors that are not addressed in this connector guide, refer to the following resources for troubleshooting information:

• SailPoint Identity Services Documentation
• SailPoint Support Knowledge Base
• SailPoint Developer Community

Revoke Permission or Other Permissions Do Not Work

Resolution: If revoke permission is not working then copy or download the correct version of the db2jcc.jar file.

Documentation Feedback

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