Provisioning
The Guidewire ContactManager SaaS connector supports provisioning, allowing you to create and manage accounts and entitlements in Guidewire ContactManager directly from SailPoint.
Prerequisite: Your system is configured for provisioning.
When SailPoint provisions new accounts to the source, it uses the attributes on the Create Account page as instructions or a template for what to include in the account. This page is also referred to as the provisioning policy.
When new access is granted on a source where a user does not already have an account, SailPoint automatically includes account creation in the provisioning. This applies whether provisioning is started from an access request or from an automated role or lifecycle state assignment.
For direct-connect sources, SailPoint automatically creates the account from this configuration. If the source is not configured as a direct-connect source, SailPoint creates and assigns a provisioning task to the source owner and includes the values for the source owner to use in manually creating the account.
Important
This section describes the default Create Account configuration. SailPoint recommends that you work with Services to define a provisioning configuration specific to your company's needs. Be sure to verify large changes to the provisioning policy before implementation. Failure to do so might cause provisioning to fail.
| Account Attribute | Type | Generator | Description |
|---|---|---|---|
| username | String | Identity Attribute - SailPoint User Name (uid) | The user's username. |
| firstName | String | Identity Attribute - Given Name (firstname) | The user's first name. |
| lastName | String | Identity Attribute - Family Name (lastname) | The user's last name. |
| active | Boolean | Static | The user's active status. |
| employeeNumber | String | Identity Attribute - Employee Number (identificationNumber) | The employee number assigned to the user. |
| vacationStatus | String | Static | The user's vacation status. For example: atwork, onvacation, inactive. |
| workPhoneCountryCode | String | Disabled | The user's work phone country code. |
| workPhoneNumber | String | Disabled | The user's work phone number. |
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