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Reviewing access

Depending on your role, you may be asked to review access requests. When you approve a request, the user is granted access to the app or role. If you deny a request, the approval process stops, and the user does not receive access.

Reviewing access requests

When you receive an access request, you will receive an email notifying you that it's ready for your review.

Note

If someone else in your governance group has already reviewed an access request, it will disappear from your list. Only one person per group needs to approve or deny access.

To review an access request

  1. From the navigation menu, select Approvals.

  2. In the Requested Items tab, select the request card. Details about the request will appear in a new window.

  3. Review the requested information.

  4. Select Approve or Deny.

If you approve a request, the user receives access. If the access request requires multiple reviewers, it is sent to the next reviewer in the queue.

If you deny a request, a window appears asking you for comments. Enter the reason you are denying the request. Once the request is denied, the approval process ends. Even if there are multiple reviewers in the queue, only one reviewer needs to deny access.

If you believe someone else is better suited to review this request, you can reassign the access request to them.

To see access requests you've already approved or denied, select the Reviewed Items tab. Select the original request card to see details, your comments, the original requester's comments, or reassignment-related comments.

Reassigning access requests

Sometimes, you may need to reassign access requests to other users. You may be going on vacation and will be out of office or maybe someone is better suited for that approval. In any case, you can reassign access requests to ensure users get access to the data and applications they need.

To reassign an access request

  1. From the navigation menu, select Approvals.

  2. In the Requested Items tab, select the request you want to reassign. Details about the request will appear in a new window.

  3. Select Assign to a different reviewer (Reassign icon).

  4. In the Reassign To field, enter the name of the new reviewer.

  5. In the Add Comments field, enter the reason you're reassigning this access request to the new reviewer or any other comments related to the request.

  6. Select Reassign.

The new reviewer will receive an email notifying them that the access request has been reassigned to them.