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Granting and Removing User Level Permissions

Sets of permissions within IdentityNow are grouped into different user levels that administrators can grant to users. This table summarizes the IdentityNow pages and components that are accessible at each user level, and contains links to more information about the capabilities of users who have been granted a specific level.

Best Practice

Users granted additional permissions as part of a user level change will need to perform strong authentication to use their new capabilities. We recommend administrators verify that strong authentication preferences are properly set up for identity profiles before increasing a user's level.

Note

User levels are not requestable at this time, and cannot be included in Roles or Access Profiles.

To grant or remove an IdentityNow user level:

  1. Go to Admin > Identities > Identity List and click the identity that you want to grant a user level to, or select the check box to the left of multiple identities to assign them all the same user level at one time.

  2. To grant new permissions to the selected user(s), click the Permissions action drop-down menu and select Grant user_level for the specific user level you want to grant.

  3. To remove existing permissions for the selected user(s), click the Permissions action drop-down menu and select Remove user_level for the specific user level you want to remove.

  4. In either case, notify the user that their user level has changed and instruct them to log out and log back in to IdentityNow for the changes to take effect.