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User Password Changed Email Template

The User Password Changed email is sent when a user from any source that doesn't use passthrough authentication changes their IdentityNow password.

Name: User Password Changed

Technical Name: Cloud User Password Changed

Subject: ATTENTION: Your {PRODUCT_NAME} password update #if () #if (${sourceFailedCount} > 0) failed #else was successful #end #else was successful #end

Body:

Dear ${user.name},

  #if (${appCount}) #if (${appCount} > 1) #if (${appFailedCount} > 0)

Your password was changed for the following apps which share a password:

  #else

Your password has been changed for the following apps which share a password:

  #end #else #if (${appFailedCount} > 0)

Your password was changed for app:

  #else

Your password has been changed for app:

  #end #end

  #foreach ($item in ${appList}) $item\
  #end

  #else #if (${sourceCount} == 0) #if (${sourceFailedCount} == 0)

Your password has been changed in ${PRODUCT_NAME}

    #end #end #if (${sourceCount} > 0) #if (${appFailedCount} == 0) #if (${appCount} == 0)

Your password has been changed in ${PRODUCT_NAME}

   #end #end #end #end #if (${appFailedCount} > 0) #if (${appFailedCount} > 1) #if (${sourceCount} > 0)

However, your password failed to update for the following apps which also shares the password:

  #else

Your password failed to update for the following apps which also shares the password:

  #end #else #if (${sourceCount} > 0)

However, your password failed to update for the following app which also shares the password:

  #else

Your password failed to update for the following app which also shares the password:

  #end #end

  #foreach ($item in ${appFailedList}) $item\
  #end

  #else #if (${sourceFailedCount}) #if (${sourceFailedCount} > 0) #if (${appCount} > 0)

However, your password failed to update.

  #else

Your password failed to update.

  #end #end #end #end #if (${appFailedCount} > 0) #if (${appFailedCount} > 1)

Please try again to change your password on any of these apps. This change will apply to all apps in this email.

  #else

Please try again to change your password on this app. This change will apply to all apps in this email.

  #end #else #if (${sourceFailedCount}) #if (${sourceFailedCount} > 0)

Please try to change your password again. This change will apply to all systems and apps that share your password.

  #end #end #end

If you did not make this change please contact your IT administrator immediately.

Thanks,


The ${PRODUCT_NAME} Team

Attributes

Name Type Description
user User The recipient of the email
appList Array The list of app names that successfully were updated
appCount String The count of the apps that successfully were updated
appFailedList Array The list of app names that failed to update
appFailedCount String The count of apps that failed to update
sourceList Array The list of source names that successfully updated
sourceCount String The count of sources that successfully updated
sourceFailedList Array The list of source names that failed to update
sourceFailedCount String The count of sources that failed to update