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App Password Changed Email Template

The App Password Changed email notifies a user if they change their IdentityNow password, if your site is configured for passthrough authentication. The user also receives this email if they change the password for any app associated with the source selected for passthrough authentication.

Name: App Password Changed

Technical Name: Cloud User App Password Changed

Subject:

ATTENTION: Your {PRODUCT_NAME} password update #if ()     #if (${sourceFailedCount} > 0) failed     #else was successful     #end #else was successful #end

Body:

Dear ${user.name},

#if (${appCount} > 0)

#if (${appCount} > 1)

#if (${appFailedCount} > 0)

Your password was changed for the following apps which share a password:

#else

Your password has been changed for the following apps which share a password:

#end

#else

#if (${appFailedCount} > 0)

Your password was changed for app:

#else

Your password has been changed for app:

#end #end

#foreach ($item in ${appList}) $item

#end

#else

<!-- If not part of a source, we must be an admin, state sailpoint was updated. -->

#if (${sourceCount} == 0)

<!-- Only display when there are no errors. -->

#if (${sourceFailedCount} == 0)

Your password has been changed in ${PRODUCT_NAME}

#end #end

<!-- We updated a source(s), no failures no apps, state sailpoint was updated. Flat file case. -->

#if (${sourceCount} > 0)

#if (${appFailedCount} == 0)

<!-- Only display when three are no errors. -->

#if (${appCount} == 0)

Your password has been changed in ${PRODUCT_NAME}

#end #end #end #end

#if (${appFailedCount} > 0)

#if (${appFailedCount} > 1)

<!-- If no sources were updated, use the other sentence. -->

#if (${sourceCount} > 0)

However, your password failed to update for the following apps which also share the password:

#else

Your password failed to update for the following apps which also share the password:

#end

#else

<!-- If no sources were updated, use the other sentence. -->

#if (${sourceCount} > 0)

However, your password failed to update for the following app which also shares the password:

#else

Your password failed to update for the following app which also shares the password:

#end #end

#foreach ($item in ${appFailedList}) $item

#end

#else

<!-- The source failed to update and the source has no apps for this user. -->

#if (${sourceFailedCount})

#if (${sourceFailedCount} > 0)

<!-- If no sources were updated, use the other sentence. -->

#if (${sourceCount} > 0)

However, your password failed to update for all the systems that share the password.

#else

Your password failed to update for all the systems which also share the password.

#end #end #end #end

#if (${appNotAttemptedCount} > 0)

#if (${appNotAttemptedCount} > 1)

Because your primary authentication source failed to update, the following apps were not attempted:

#else

Because your primary authentication source failed to update, the following app was not attempted:

#end

#foreach ($item in ${appNotAttemptedList}) $item

#end

#else

<!-- The source failed to update and the source has no apps for this user. -->

#if (${sourceNotAttemptedCount})

#if (${sourceNotAttemptedCount} > 0)

Because your primary authentication source failed to update, other systems that shared the password were not attempted.

#end #end #end

#if (${appFailedCount} > 0)

#if (${appFailedCount} > 1)

Please try again to change your password on any of the failed apps. This change will apply to all apps in this email.

#else

Please try again to change your password on this failed app. This change will apply to all apps in this email.

#end

#else

<!-- The source failed to update and the source has no apps for this user. -->

#if (${sourceFailedCount})

#if (${sourceFailedCount} > 0)

Please try to change your password again. This change will apply to all systems and apps that share your password.

#end #end #end

If you did not make this change please contact your IT administrator immediately.

Thanks,

The ${PRODUCT_NAME} Team

Attributes

Name Type Description
acctName String The name of the account
appCount String The count of the apps that successfully were updated
appFailedCount String The count of apps that failed to update
appFailedList Array The list of app names that failed to update
appList Array The list of app names that successfully were updated
appNotAttemptedCount String The number of applications that IdentityNow did not try to update
appNotAttemptedList Array The list of application names that IdentityNow did not try to update
sourceCount String The count of sources that successfully updated
sourceFailedCount String The count of sources that failed to update
sourceFailedList Array The list of source names that failed to update
sourceList Array The list of source names that successfully updated
sourceNotAttemptedCount String The number of sources that IdentityNow did not try to update
sourceNotAttemptedList Array The list of source names that IdentityNow did not try to update