Enabling File Attachments

To enable the file attachments feature for Access Requests:

1. Select the gear menu and navigate to Global Settings > IdentityIQ Configuration.

2. Select the Miscellaneous tab. (See MiscellaneousSee Miscellaneous.)

3. In the Attachment Settings section of the Miscellaneous tab, enable and configure file attachments:

   • Enable Attachments: check the box to enable file attachments.

   • Attachments per item: set the maximum number of attachments allowed per request item.

   • Maximum file size (MB): set the maximum file size, in megabytes, for each attachment. The default is 5 MB, and the system maximum is 20 MB.

   • Supported file types: list the types of file attachments you want to support, in a comma-separated list. You do not need to include a dot prefix for the file type. For example, txt, jpg, png, pdf.

   • Supported characters: list the special characters that are allowed in the filename.

   • Configuration Rules: if you want to require attachments for particular use cases (such as job title, location, etc.), use a rule to enforce the requirement. Any Attachment Configuration rules that have been configured on your IdentityIQ instance are listed here, but only the rules you select are run during an access request. You can select multiple rules to implement by using Ctrl-click. See Working With Attachment Rules.

     Note: Only rules with a rule type of AttachmentConfig are used to govern attachment behavior and are listed here.

4. Save your changes.