Integrating SailPoint AI Services

Note: Plugins must be enabled in IdentityIQ for AI Services to be installed. Ensure that plugins.enabled=true in the identityiq_home/WEB-INF/classes/iiq.properties file of your installation.

Prerequisites for Integrating AI Services

Because SailPoint's AI Services are a part of IdentityNow, you will need a connection to an IdentityNow tenant to integrate AI Services with IdentityIQ. You can read about AI Services prerequisites, the onboarding process, and deployment steps at Getting Started with AI-Driven Identity Security for IdentityIQ.

Importing the AI Services Integration File

Begin your implementation of SailPoint AI Services in IdentityIQ by importing the AI Services init-ai.xml file into IdentityIQ:

1. Log in to IdentityIQ as an administrator.

2. Select the gear icon > Global Settings >  Import from File.

3. Click Browse and browse to the following directory:
   identityiq_home\WEB-INF\config
   where identityiq_home is the directory in which you extracted the identityiq.war file during the IdentityIQ installation procedure.

4. Select the init-ai.xml file and click Import.

5. When the import is complete, click Done.

This process enables AI Services and installs the AI Services Recommender Plugin into your IdentityIQ instance.

AI Services Limitations for Customizing Hibernate Files

IdentityIQ allows you to customize extended and searchable attributes by editing various .hbm.xml files (such as IdentityExtended.hbm.xml or LinkExtended.hbm.xml) when IdentityIQ is installed and configured. The AI Services feature requires that all the *default* values in IdentityIQ's .hbm.xml files are present.

The AI Services feature will not function properly if any default fields have been removed from any of the .hbm.xml files. Do not remove any default fields from the .hbm.xml files if you plan to implement the AI Services integration.

See the IdentityIQ Installation Guide for more details.