Work Items
A work item is an action item or unit of work that is assigned to a person to complete. Work items can be automatically generated by a business process, alert, or rule, or they can be manually generated. Work items can, for example, request input from the assigned user, such as access request approval or completion of a form, or they can instruct a user to complete an action, such as manually provisioning access on disconnected systems.
To manage work items, refer to the following: