Enable Priority Editing for Work Items

To edit priorities in IdentityIQ, the Allow priority editing on work items option must be selected at gear > Global Settings > IdentityIQ Configuration > Work Items tab. For information about configuring global default values for your work item policy, see Work Items.

When priority editing is enabled, users may use a dropdown list to edit a work item's priority level on the Work Items page, or in the Inbox of the identity to whom the work item is assigned, or in the outbox of the person that assigned the work item.