Work Items

Use this page to set default values for use with work item policy.

Certification Related Work Item Policy

Specify the number of days after which a work item should expire.

Specify the number of days, before a work item expires, that IdentityIQ should begin sending the owner of that work item reminder notices.

Specify the frequency with which reminder notices should be sent to the owners of certifications and work items.

Specify the number of reminder notices that should be sent before the first escalation notice is sent to the manager of the owner of the assess certification or work item.

Select this option to send an email notification when a work item is assigned.

Select this option to send an email notification when a work item assignment is removed.

Select this option to give work item recipients the ability to adjust the priority level of work items.

Work Item Archives

Select one or more work item types to be archived. Press the <Ctrl> key to select multiple items.

Work Item Rules

You can use rules to customize work item processes and behavior. See Using the Rule Editor in IdentityIQ Configuration for more information on how to edit rules.

Select the rule from the dropdown list for determining a new owner for work items from an inactive user.

Use the dropdown list to select the rule used to determine general work item forwarding.

Use the dropdown list to select the rule used to determine work item forwarding in special cases. Allows for the specification of a fallback forwarding user in the case that configured automatic forwarding would cause self-certification.

This rule only applies if a user has configured a forwarding rule, the rule does not apply when a pre-delegation rule causes self certification.