Creating Workgroups
Workgroups are created on the Setup > Groups > Workgroups tab by clicking Create Workgroup.
A Group Email address can be specified, and emails can be configured to send to the group and/or the individual members. The group's common Capabilities and Scopes are specified in the Rights section, and Identities are added to the workgroup in the Members section at the bottom of the Edit Workgroups window.