Processing Provisioning Requests

IdentityIQ creates a master provisioning plan for the requested actions when a provisioning request is submitted from a provisioning request source. A workflow case is also created to manage and track the progress of the provisioning activity. The workflow case contains the workflow that specifies the process to follow.

Note: Certification and policy violation based provisioning does not use workflows.

IdentityIQ ships with predefined workflows or business processes which can be customized for each installation as needed. The workflow case created for each provisioning request is associated with the appropriate workflow for the event that generated the request. The following table lists the Workflows that drive the provisioning process from each request source.

Provisioning Request Source	Workflow Invoked
Lifecycle Manager	Main workflows include: LCM Create and Update, LCM Manage Password, LCM Registration, and LCM Provisioning
Identity Refresh	Identity Refresh
Define Identities	Identity Update
Lifecycle Events	Each event is managed by the business process listed in Business Process field on the Lifecycle Event definition window.
Certification Remediations / Provisioning	None Managed by and RemediationManager class. If the certification specifies Process Revokes Immediately, certification starts the remediation process directly.
Policy Violation Remediations	None Policy violations remediations that certifications create are managed the same as any other certification remediation. Policy violations remediated from Policy Violations page are saved directly to the violation table.