Changing Account Passwords for Others

As described in Enabling Password Management in IdentityIQ, the sets of Identities for which a user can make requests, as well as the types of requests available to each user, depend on the Lifecycle Manager Configuration settings that apply to that Identity. This section assumes that the logged-in user is authorized to make password requests for the Identity needing a password change.

Complete these steps to reset another user's password on an external application through IdentityIQ:

1. From the Manage Access Quicklink, select Manage Passwords.

2. Find the relevant user card and select Manage.

3. Use one of three password change methods:

   • Changing Account Passwords Manually

   • Synchronizing Passwords Across Accounts

   • Generating Account Passwords Automatically

4. The password reset only occurs if all requested changes can be made successfully. If a password reset fails, an error message displays.

5. View the status of your password changes in the Request Status column.

When passwords are reset for another user, the system automatically sets a flag that tells the external application to require a password reset upon initial login by the user. Whether the password is manually set or system generated, the user is prompted to change it the next time they sign into the target application.

See Requesting a Password Change.

Password change requests follow the LCM Manage Passwords Workflow.