Track My Requests

To track the progress of access requests you created, click Manage Access > Track My Access Requests, use the Track My Access Requests link on your Home page, or My Work > Access Requests to display the Access Request page.

Click on a item in the list to display detailed information about the requested items and any pending actions that still need to be taken on that request.

From the detailed history panel you can navigate further into the request to expand the details view, review the actual access request, and send messages to owners of the request reminding them that their action is required.

Click the X icon to cancel a request.

Access Request ID

Identification number assigned to the access request.

Priority

Specifies the priority level to which the access request was designated.

Type

The type of access request.

Description

The a brief description of the access request.

Requester

The name of the user who assigned this work item to you.

Requestee

The name of the user to who was assigned this access request.

Request Date

The date the request was made.

Current Step

The process step that is currently pending.

Completion Status

Status of the request. Status levels include:

Pending – request was received but no action has taken place.
Approved – request was approved. Additional action may be needed to complete the request.
Rejected – request was denied.
Completed – all actions required for this access request have been fulfilled.
Cancelled – request was cancelled.
Completed Pending Verification – the manual action for this request was completed, however the verification procedure has yet to have been run.

Completion Date

The date when the work item was completed.

Execution Status

Status of the request execution. Status levels include:

Executing – the request is going through the business process and has not completed.
Verifying – the request has finished the business process and is waiting for the Provisioning Scanner to verify it.
Terminated – the request was terminated before it was completed.
Completed – the request was completed and verified.