Changing Access Request Priority

If your system is set up to allow priorities for access requests, you can change the priority for an access request. The default setting is Normal Priority. When you create an access request, you can change the priority to High Priority or Low Priority.

Before you complete an access request, change the priority for an access request by completing these steps:

  1. On the Review tab, select the button with the flag icon.

  2. Select High Priority, Normal Priority, or Low Priority.

Note: For this feature to be available to users, the Administrator must select the option to Enable requesters to set request priorities under gear > Lifecycle Manager > Configure tab. See Configure Tab.