Multi-Factor Authentication

Multi-Factor Authentication (MFA) adds an additional layer of security by requiring you to use multiple methods to authenticate your identity before you can log in to IdentityIQ. When MFA is configured for your system:

1. Log in to IdentityIQ from the default login page and then your MFA provider's login page displays. If your password is expired or you are required to change your password, you must complete the MFA process first.

2. Follow the login prompts for your provider.

3. After you are authenticated, you are logged in to IdentityIQ and the Home page displays.

Note: If you are assigned to multiple providers, you must select a provider from the provider list before you can proceed to the provider's login page.