Compliance Manager Setup
You can set global defaults for all your certifications and access reviews, in the Compliance Manager global configuration. Global settings include things like challenge and revocation periods, the options and requirements for access reviewers, which bulk actions are enabled, and email templates.
The Compliance Manager global settings determine the default behavior for certifications and access reviews, which can be changed at the individual certification level when the certification is scheduled. Any fields that behave differently, that is, that can not be changed by an individual certification scheduler, are noted as such in the field descriptions below.
Because configuration options are based on your deployment, your available options may not include all the options described in this document.
To access the Compliance Manager setup options, click the gear icon on the Navigation menu bar and choose Compliance Manager.
Note: Do not open multiple tabs or browsers when setting global configurations. Working in multiple tabs might cause changes made in one tab to overwrite changes made in the other.
Lifecycle: |
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Notify Users of Revocations |
Enabling this option will send email notifications to users that have access revoked. |
Certification Escalation Rule |
To apply rule-based behavior when certifications are escalated, select a rule from the drop-down. This will be default rule that the system uses when an access review is escalated. |
When Exceptions Expire |
Select the action performed on an exception when it expires: Do Nothing, or Notify Certifier. |
Active Period Duration |
The Active Period is the period when all decisions in the access reviews are made by the reviewers. Set the number and type of units (hours, days, weeks or months) to use as the default active period duration. |
Enable Challenge Period |
A Challenge Period is an optional period when users can challenge decisions from reviewers to remove their access privileges. If you want to enable a challenge period as your certifications' default behavior, select the option and set its default duration. |
Enable Revocation Period |
The Revocation Period is when all revocation work is completed. The revocation period places a limit on the amount of time a revoker has to act on a revocation request before that request work item is escalated. Select this option to enable the default revocation period and its default duration. If the revocation period is disabled, the certification will not be scanned for completed revocations, and revocation status might not be accurately reflected throughout the product. |
Default Revoker |
If you enable Bulk Revocations (see the Bulk Actions section below), you can choose a default user to whom all bulk remediation requests will be sent. Bulk revocation requests are made during the certification process. You can select an item from the Select Bulk Action dropdown list on the Certification Report worksheet view or click Revoke All on the Certifications Decision tab. |
Enable Automatic Closing |
Specifies that the remediation period should be enabled, during which IdentityIQ periodically scans users to determine whether the requested remediations have been carried out. Use the following options to configure the details of this process. Time After Certification Expiration – select the amount of time following this access review expiration date that IdentityIQ should wait before attempting to automatically close it. Closing Rule – select the rule that IdentityIQ runs at the beginning of the automatic closing process. Action Taken On Undecided Items – the action that IdentityIQ assigns to any undecided items when automatically closing this access review. Choose from Approve, Revoke, or Allow Exception. Comments – input the comments that IdentityIQ adds to any undecided items when automatically closing this access review. Signer – select the identity who signs off on automatically closed access reviews. This setting is only configurable at the system setup level. Individuals who are scheduling certifications cannot define the signer. |
Behavior: |
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Selection Count Requiring Bulk Revoke Confirmation |
Input the number of selected items which require additional confirmation for bulk revocations. |
Prompt for Sign Off |
Select to display a pop-up window when an access review is complete and ready for sign off. |
Require Electronic Signature |
Select to require that, by default, all certifications require an electronic signature. For more information on configuring electronic signatures, see Electronic Signatures. |
Require Subordinate Completion |
Require that, by default, all subordinate access reviews be completed before the parent access review can be completed. |
Automatically Sign Off When Nothing to Certify |
Automatically sign off the certification when assignee has nothing to certify. |
Suppress Notification When Nothing to Certify |
Suppress notification of certification when assignee has nothing to certify. |
Require Reassignment Completion |
Require that, by default, all reassigned access review items be completed before the parent access review can be completed. |
Return Reassignments to Original Access Review |
Specify that, by default, the content of reassigned access reviews be returned to the parent access review upon sign off. |
Automatically Sign Off When All Items Are Reassigned |
Specify that an access review be automatically signed off on when all items in that access review are reassigned. This item is not available if the Required Reassignment Completion or the Return Reassignments to Original Access Review options are selected. |
Require Comments for Approval |
Require that all certifiers enter comments for each item they approve in an access review request. |
Require Comments When Allowing Exceptions |
Require the certifier to include comments when a certification decision is made. |
Require Comments for Revocation |
Require the certifier to include comments when a certification item is revoked. |
Require a review on delegated certification items |
Select to require that all access review approvers review the decision made on any user, role, entitlement, or policy violation that they delegated to another approver before they can complete the access review containing that delegation. |
Require delegated certification items to be completed |
Select to require that all items in a delegation work item have a decision associated with them before the work item can be marked as complete. This setting is only configurable at the system setup level. Individuals cannot change the value of this setting for a single certification. |
Disable Delegation Forwarding |
Select to disallow the forwarding of a work item that a different user delegated. |
Allow Self Certification For |
Choose which users may self-certify – that is, be the certifier for their own access, either by forwarding or reassigning an access review: All certifiers, Certification and System Administrators, System Administrators only |
Self Certification Violation Owner |
For users that are not allowed to self-certify, this is the identity or workgroup that will receive any items that would require a self-certification – that is, when the reviewer and the user whose access is under review are the same person. If a Self Certification Violation Owner is not specified, any items that require self-certification will be read-only to the reviewer. |
Limit Reassignments |
The limit reassignment feature allows you to limit the number of times the users within the certification campaign can reassign a certificate item. |
Reassignment Limit |
Set the number of reassignments allowed. Certification is not forwarded or reassigned when the reassignment limit is reached.
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Show Classifications |
Classifications can be shown in Manager, Application Owner, Advanced, Role Membership, and Targeted certifications. This setting also determines whether classification information is shown in Separation of Duties (SOD) policy violations, in the dialog for correcting violations by revoking access. |
Show Elevated Access |
Displays elevated access on roles and entitlements in access reviews. |
Decisions: |
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Enable Provisioning Missing Role Requirements |
Enable the certifier to provision missing role requirements from within an access review. |
Enable Line Item Delegation |
Enables certifiers to delegate individual access review items, such as a single role or entitlement, rather than the entire identity to be reviewed. |
Enable Account Revocation |
Allows the certifier to revoke an account, when its associated entitlements are also revoked. Note that disabling this option does not prevent the reviewer from revoking accounts directly – it only enables or disables the "revoke account" option when entitlements are being certified.. |
Enable Identity Delegation |
Enable certifiers to delegate entire identities from a certification request. |
Enable Allow Exceptions (applies only to non-policy violation items) |
Enables certifiers to allow exceptions on access review items such as roles or entitlements, that are not policy violations. Allowing an exception means the user should not have access indefinitely, but can retain access for a specified period of time. |
Deprovision Items When Exception Expires (applies only to non-policy violation items) |
Enables automatic deprovisioning of access when the allowed exception period has expired. This setting applies only to items such as roles or entitlements, that are not policy violations. |
Enable Allow Exception Popup |
Enables certifiers to view the Allow Exception pop-up and manually set expiration dates. |
Default Duration for Exceptions |
Set the time period during which exceptions should be allowed. Input the number of units and unit type (hours, days, weeks or months) to use as the exception duration. |
Default Operation for Remediation Modifiable Attributes |
Set the default operation shown on the revocation dialog for remediation-modifiable attributes. |
Show Recommendations |
Note: This option is only visible if you have purchased and activated the SailPoint AI Services product. Enable recommendations from AI Services to display in access reviews. |
Automatically Approve Recommended Items |
Note: This option is only visible if you have purchased and activated the SailPoint AI Services product. Enable access review items to be automatically marked as approved by AI Services and move to the Access Certification Review tab for final approval. |
Bulk Actions: |
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Select the actions to enable from the Worksheet / Identity view and the Detail view. The actions include the following:
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Certification Contents: |
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Additional Entitlement Granularity |
The default granularity at which additional entitlements are listed in the access review. For example, if you select Attribute / Permission, each permission associated with each attribute is listed, and must be acted upon, separately. |
Exclude Logical Tier Entitlements |
Exclude entitlements on tier application accounts from the access review. |
Generate Certification(s) |
Specify whether, by default, access review requests should generate an access review request for the specified managers, or for the specified managers and all employees below them in the reporting hierarchy. |
Email Templates: |
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Much of the communication performed during the access review process is done through email notifications sent automatically by IdentityIQ as an access review proceeds through its life cycle. Use this section to specify the template to use for each certification-related notice. |