Challenges

When an access reviewer has determined that the user's access should be revoked, you may want to allow the affected user to challenge the decision; for example, to share information with the reviewer about why they may need to retain the access in question.

To allow users to challenge revocation decisions, enable a challenge period as part of a certification's configuration. During the challenge period, if the certifier has, for example, revoked a user's Financial Reporting access, that user would get an email saying that the entitlement has been revoked. The user can then respond with comments on the item describing why they need to keep access to the Financial Reporting system. The certifier sees that the revocation has been challenged and why, and is able go back in to the access review and reconsider their decision.

For more information, see How to Challenge a Revocation Request.