Monitoring Workflows

After a workflow is initiated, the workflow can launch to completion quickly. Sometimes a workflow can take additional time to complete its specified actions. Approval steps often create a delay in the processing while the workflow waits for the approver to review the work item and make a decision on it.

To observe a workflow in flight and understand how much of the process is complete and what actions are pending, you can examine the Task Result for the workflow on the Setup > Tasks > Task Results page. The TaskResult for a workflow exists for a period of time following the successful completion of the workflow. Based on the retention period set, the TaskResult can be purged soon after the process launches to completion. While the workflow is still in progress, the TaskResult continues to exist and can be examined for current step and status information.