Enabling Recommendations for Access Requests

Note: This option is not available until init-ai.xml is imported into IdentityIQ and a connection to AI Services is configured.

IdentityIQ can make recommendations for self-service requests for roles, using AI Services. AI Services uses peer group analysis, based on information such as the user's manager, department, location, and colleagues, to make recommendations about what access a particular user should have. The recommendations and the final decision are captured in reports, supplying important information about access decisions for auditors.

This feature must be enabled in your Lifecycle Manager settings, in order to generate recommendations for access requests.

  1. Log in as an IdentityIQ administrator.

  2. Under the gear icon, select Lifecycle Manager.

  3. In the AI Services Approval Recommendation section of the Configure tab, check the Enable the generation of AI Services recommendations on access requests option.

  4. Save your changes.

After this option is enabled, your users have the option to see recommendations when they request access.

See Requesting Access for more information.