3rd Party SSO Login Users Cannot Access the Website
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Verify that the correct connectivity values were stored in the database.
Table: system_configuration_value
Record: WebSamlConfiguration
The JSON should be similar the sample below, depending on the SSO provider.
EntityId
The File Access Manager application created in the SSO provider
MetadataUrl
Generated in the process of creating the application above
Copy{
"EntityId": "FAM_SAML_LogIn",
"MetadataUrl": "https://dev-39214733.okta.com/app/exka5w2f1LvL5gpI05d6/sso/saml/metadata",
"SignatureAlgorithm": "http://www.w3.org/2001/04/xmldsig-more#rsa-sha256",
"CertificateValidationMode": "0",
"RevocationMode": "0"
} -
Verify that all the users from the SSO provider were added correctly to the File Access Manager database.
The identity collector should upload the users listed in the data source into the following tables:
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whiteops.ra_user
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crowdSource.[user]
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