Overview of Access Requests

The Access Requests screen centralizes all access requests in the system.

It contains a filter mechanism, a main data grid (with displayed access requests) and a toolbar for the Actions, Reports, and Configurations menus.

This section describes how to list, view, and reassign access requests.

The main access request data grid contains the following information for each access request:

The main access request data grid contains the following information for each request:

  • # (assigned by the system)

  • ID

  • Type

  • Status

  • Application

  • Origin

  • Issued By

  • Review Conclusion

  • Progress

  • Fulfillment Status

  • Issued At

  • Due Date

  • See More

  1. To access the Access Requests panel, navigate to Permissions > Access Requests.

The default view of the navigation filter displays pending access requests, issued in the past seven days.

Filter the list of access requests first, and then select one or more access requests from which to drill down to more information.

To filter the access requests, perform the following steps:

Note:  Not all fields are mandatory.

  1. Select an ID for the Access Request.

  2. Select one of the following campaign statuses to display from the Status Field dropdown menu:

    • Pending Creation – access request has not been created

    • Pending – access request is pending

    • Closed – all access review processes have finished

    • All – all access requests

  1. Fill in the following Access Requests fields:

    • Due Date

    • Application

    • Origin (the campaign in which the permission was revoked)

    • Issued By

    • Issue Date

      Note: These fields are static and filter revoked permissions.

  1. Fill in the following Advanced fields:

    • Resource

    • User

    • Permission

    • Group

      Note: These fields are dynamic and the fields displayed may differ from those listed above.

  1. Click Apply to apply the selected filters or click Clear Filter select different filters.

  2. The filtered access requests display in the main Access Requests screen.

  3. Select the In Summary expander to view summary charts of all the access requests (which are the same regardless of the selected filters).

  4. Three separate access request summaries display:

    • The summary on the left is a bar graph that shows Open Requests by Due Date.

    • The summary in the middle lists Pending Access Requests by Reviewer (top 10), as well as the number of review items for each reviewer.

    • The summary on the right is a pie graph that displays In Process Access Requests by Application.

  1. The section under the In Summary section lists the selected filtered status.

  2. Double click on a selected access request to view its details.