Configuring Reminders

To set reminders for access requests:

1. In the administrative client, navigate to Access Requests > Configuration > Configure Reminders

The Access Requests Template Reminder displays.

The Access Requests template reminder sends bulk emails to reviewers regarding all access requests pending their review.

2. Check the Send Reminder Mail check box.

   An empty email template displays.

3. Write free text in the email template and transfer information from the fields displayed in the Fields box to the right of the email template.

4. You can use the following fields either in the subject or in the body of the email, or in both locations:

   • Pending Requests – these pending requests are per reviewer.

   • Reviewer Display Name – this is the display name, and not the unique user name.

   • Reviewer Account – this is the unique user name.

     

5. Click Next.

   The Reminder Email Scheduler displays.

6. Check the Create a Schedule check box to create a schedule.

7. Fill in the Name, Schedule, On (date), and At (time) fields with the relevant information.

8. Click Finish.