Retry Configurations

Connectors that support provisioning operations also have the capability to retry the operation if it fails. The retryableErrors entry is a list of strings through which the connector searches when it receives a message from the managed application. To take advantage of this feature, add a retryable error messages list to the attributes map in a source. If one of the strings in the entry is in the error, the connector attempts to retry the connection. If the configured error string is not a part of the error message, then the connector will not attempt a retry. Add the following entry in the source XML using the SailPoint REST APIs.

For example:

PATCH https://{orgName}.api.identitynow.com/v3/sources/:id

In the body of the PATCH, enter the retryable errors as follows:

Copy 
[
    {
        "op": "add",
        "path": "/connectorAttributes/retryableErrors",
        "value": [
            "<error_message_1>",
            "<error_message_2>"
        ]
    }
]

Note
For more information on SailPoint's REST APIs, refer to Best Practices: REST API Authentication and REST API - Update Source (Partial) in the SailPoint Developer Community.

Note
Error messages containing very specific information about date/time, sequence ID and so on must be avoided. Error codes or error message substrings would be good candidates for inclusion.