# Provisioning

The Webex Control Hub connector supports provisioning, allowing you to create and manage accounts and entitlements in Webex Control Hub directly from SailPoint.

**Prerequisite:** Your system is configured for provisioning.

When SailPoint provisions new accounts to the source, it uses the attributes on the **Create Account** page as instructions or a template for what to include in the account. This page is also referred to as the *provisioning policy*.

When new access is granted on a source where a user does not already have an account, SailPoint automatically includes account creation in the provisioning. This applies whether provisioning is started from an access request or from an automated role or lifecycle state assignment.

For direct-connect sources, SailPoint automatically creates the account from this configuration. If the source is not configured as a direct-connect source, SailPoint creates and assigns a provisioning task to the source owner and includes the values for the source owner to use in manually creating the account.

> [!IMPORTANT]
>
> This section describes the default **Create Account** configuration. SailPoint recommends that you work with Services to define a provisioning configuration specific to your company's needs. Be sure to verify large changes to the provisioning policy before implementation. Failure to do so might cause provisioning to fail.

## Default Create Account Attributes

| Account Attribute | Generator | Description |
| --- | --- | --- |
| userName | Identity Attribute | The unique identifier for the user and authenticates the user in Webex. This must be set to the user's primary email address. No other user in Webex may have the same userName value and thus is required to be unique within Webex. |
| userType | Static | Used to identify the relationship between the organization and the user. |
| name.honorificPrefix | Disable | The honorific prefix(es) of the user, or title in most Western languages (e.g., "Ms." given the full name "Ms. Sarah J Henderson, III"). |
| name.givenName | Disable | The given name of the user, or first name in most Western languages (e.g., "Sarah" given the full name "Ms. Sarah J Henderson, III"). |
| name.middleName | Disable | The middle name(s) of the user (e.g., "Jane" given the full name "Ms. Sarah Jane Henderson, III"). |
| name.familyName | Disable | The family name of the user, or last name in most Western languages (e.g., "Henderson" given the full name "Ms. Sarah J Henderson, III"). |
| nickName | Disable | A casual name of the user. For example, Bob when the user's formal name is Robert. |
| displayName | Disable | The name displayed for the user in Webex. |
| title | Disable | The user's business title. Examples of a title is "Business Manager". "Senior Accountant", "Engineer" etc. |
| active | Static | A Boolean value of "true" or "false" indicating whether the user is active in Webex. |
| preferredLanguage | Disable | The user's preferred language. |
| locale | Disable | The user's locale which represents the user's currency, time format, and numerical representations. |
| timezone | Disable | The user's time zone specified in the IANA timezone timezone format, for example, "America/ Los\_Angeles". |
| profileUrl | Disable | A fully qualified URL pointing to a page representing the user's online profile. |
| address.type | Disable | The type of the address. e.g. 'work', 'home' etc. |
| addresses.streetAddress | Disable | The full street address component, which may include house number, street name, P.O. box, and multi-line extended street address information. This attribute MAY contain new lines. |
| addresses.locality | Disable | The city or locality component of the user's address. |
| addresses.region | Disable | The state or region component of the user's address. |
| addresses.postalCode | Disable | The ZIP code or postal code component of the user's address. |
| addresses.country | Disable | The country name component of the user's address. |