Supported Features

The SailPoint SuccessFactors connector supports the following features based on account types:

Operations

Users

Employees

Aggregation

Yes

Yes

Get Account

Yes

Yes

Create

Yes

No

Update*

Yes

Yes

Delete

No

No

Enable/Disable Users

Yes

No

Set Password

Yes

No

Add/Remove Entitlements (Static Group)

Yes

Yes

Note

  • The identity status is mapped to EmployeeStatus for employee management.

  • The identity status is based on User.Status for user management.

The Update operation is supported for the for the following attributes:

Attribute

Users

Employees

Description

Username

Yes

Yes

The user's username

User.Status

Yes

No

The user's status

User.FirstName

Yes

No

The user's first name

User.LastName

Yes

No

The user's last name

User.Email

Yes

No

The user's email address

User.EmailType

Note
This attribute is mandatory and only applicable for Active or Inactive external users.

Yes

No

Type of email address for the external user. If no value is provided, the attributes defaults to O. The possible values are as follows:

  • P – Personal

  • B – Business

  • O – Other

PrimaryEmailAddress

Yes

Yes

The user or employee's primary email address

BusinessPhone

Yes

Yes

The user or employee's business phone number

BusinessExtension

Yes

Yes

The user or employee's business phone number extension

BusinessPhoneCountryCode

Yes

Yes

The user or employee's business phone number country code

Note

For a user that does not have any employment data associated, the following attributes can't be updated:

  • Primary email address

  • Business Phone

  • Country code

  • Extension

The SuccessFactors connector supports provisioning of additional schema attributes for user management. For more information, refer to Picklist Configuration.

The SuccessFactors connector supports multiple group objects. The Group and Role entitlement objects are supported.

The supported attributes for the Role entitlement object are:

  • RoleName

  • RoleID

  • Groups

Note
For more information on IdentityNow features, refer to IdentityNow Source Features.

Aggregated Data

SailPoint aggregates the following information:

  • person

  • personal_information

  • address_information

  • email_information

  • phone_information

  • employment_information

  • job_information

Supported Use Cases

  • Full account aggregation

  • Single account aggregation

  • Full entitlement aggregation

  • Add entitlement(s)

  • Remove entitlement(s)

  • Delta aggregation for employees / users with employment

  • Create account provisioning

  • Update account provisioning

  • Enable and disable accounts through provisioning

  • Unlock account provisioning

  • Change account password