Prerequisites

  • A supported SailPoint platform: An instance of SailPoint, with access requests enabled, that you're authorized to access as an administrator.

  • A supported version of ServiceNow that you're authorized to access as an administrator or to appropriate roles.

  • A source of ServiceNow accounts that SailPoint can load account information from, so each account can be associated with an identity and access for each identity can be governed.

  • Permission to manage OAuth 2.0 client applications in ServiceNow.

  • You’ll need to know the endpoint URL of your Identity Security Cloud instance and have a supported method for securely connecting to it (e.g., Personal Access Token).

  • After you’ve configured SailPoint Identity Security Cloud, you’ll need to configure ServiceNow to integrate with the platform.