Integrating IdentityNow with the ServiceNow Service Catalog Application
Revised Date: 22 March 2024
The ServiceNow Portal Integration for
The ServiceNow Service Portal Integration for IdentityNow and IdentityIQ are separate ServiceNow apps available in the ServiceNow store. For more information about requesting SailPoint apps from the ServiceNow Store, refer to Requesting SailPoint App from the ServiceNow Store.
Note
To view the latest features, enhancements, or fixes, refer to the SaaS Release Notes page.
Note
Integrating with the ServiceNow Portal is different than using the SailPoint for Service Desk integration that converts IdentityNow provisioning activity into tickets in ServiceNow, and requires an IdentityNow ServiceNow ServiceDesk license.