Integrating Identity Security Cloud with the ServiceNow Service Catalog Application
Revised Date: 17 July 2024
Note
This is an integration and requires additional licensing or subscriptions to utilize it. For more information, contact your customer success manager.
The ServiceNow Portal Integration for
The ServiceNow Service Portal Integration for Identity Security Cloud and IdentityIQ are separate ServiceNow apps available in the ServiceNow store. For more information about requesting SailPoint apps from the ServiceNow Store, refer to Requesting SailPoint App from the ServiceNow Store.
Note
To view the latest features, enhancements, or fixes, refer to the SaaS Release Notes page.
Note
Integrating with the ServiceNow Portal is different than using the SailPoint for Service Desk integration that converts Identity Security Cloud provisioning activity into tickets in ServiceNow, and requires an Identity Security Cloud ServiceNow ServiceDesk license.