Account Attributes
The following is a list of account attributes:
first_name
The first name of the user.
last_name
The last name of the user.
email
The email ID of the user.
user_name
The name of the user.
department
The name of the user's department.
title
The title (designation) of the user.
sys_id
The unique ID generated by the system for the user.
phone
The phone number of the user.
calendar_integration
Determines whether change requests assigned to that user are sent to their Outlook calendar.
sys_class_name
The class name of the user.
company
The company name of the user.
cost_center
The cost center of the user.
sys_created_on
The date this user is created in ServiceNow.
sys_created_by
The administrator who created the user in ServiceNow.
groups
The list of groups the user is part of.
roles
The list of roles the user is part of.
active
Determines whether the user account has been staged for use.
building
The building of the user.
city
The city of the user.
country
The country of the user.
location
The location of the user.
manager
The manager of the user.
middle_name
The middle name of the user.
name
The name of the user.
password_needs_reset
Determines should the user be prompted to change password at next login.
default_perspective
The default perspective for the user.
sys_domain
The domain of the user.
employee_number
The employee number of the user.
failed_attempts
The number of login failed attempts.
gender
The gender of the user.
home_phone
The home phone number of the user.
ldap_server
The LDAP server account of the user. It helps in identifying which LDAP server authenticates the user when there are multiple LDAP servers.
preferred_language
The language spoken by the user.
last_login
The last login date of the user.
last_login_time
The last login time for the user.
locked_out
Determines if the user account is locked.
mobile_phone
The mobile number of the user.
notification
Determines if the user should be notified for any changes made on their account.
schedule
The schedule of the user.
state
The state for the user.
source
Identifies whether LDAP is used to validate a user. If the Source field starts with LDAP, then the user is validated via LDAP. If the Source field does not start with LDAP, then the password on the user record is used to validate the user upon login.
street
The street for the user.
time_format
The time format selected for user to display time fields.
time_zone
The time zone for the user.
sys_updated_on
The last updated time for the user.
sys_updated_by
The last update that occurred for the user.
sys_mod_count
The number of updates for the user.
vip
Determines if the user is treated as aVIP.
zip
The zip code of the user.