Required Permissions

For the SailPoint Identity Governance connector for ServiceNow to work smoothly, you must ensure that all the accesses (read, create, update, and allow access to the following tables through web services) have been provided.

User [sys_user]
Group [sys_user_group]
Group Member [sys_user_grmember]
User Role [sys_user_has_role] (This is required for multiple group objects).

Complete the following to provide the application access:

Select Global scope in ServiceNow.
Go to System Definition > Tables.
Search for the table using the label or name. Select the table and scroll down to Application Access.
Select Can read, Can create, Can update, and Allow Access to this table via web services.
Update or Save the table.

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Required Permissions

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