Custom Attribute for SailPoint Identity Governance Connector for ServiceNow

The system tables have additional fields that you need to manage using the source. Use this procedure for adding a field to other tables.

Note

The custom attribute must be added to the account schema in Identity Security Cloud. Ensure that the custom attribute name is the same as that on the ServiceNow instance.
To configure any custom field the import set and transform map must be updated with the custom field.

To add an additional field or custom attribute on the ServiceNow SailPointSysUser import set table, complete the following:

Go to System Definition > Tables. Search for the User (sys_user) table. Open the table and look for any additional fields in the Table Columns embedded list that is not mapped to the SailPointSysUser import set table. For example, you can add office as an additional field.
Go to System Definition > Tables. Search the SailpointSysUser table. Open the table and in the Table Columns embedded list select New. Enter all the required values and select Submit.
Go to SailPoint Identity Governance Connector > Import Set Tables > SailpointSysUser > Transform Maps > SailPointSysUser.
Select New in the Field Maps embedded list to create a new field map.
Select Source field as office and Target field as office. Add the additional mapping information and select Submit.

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Custom Attribute for SailPoint Identity Governance Connector for ServiceNow

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