# Frequently Asked Questions

This section provides answers to the most commonly asked questions about the ServiceNow Service Desk Integration Module (SDIM).

## My organization uses multiple ServiceNow instances. Can I connect them all?

**Answer**: Yes. A single SailPoint instance can connect to multiple ServiceNow instances using the ServiceNow Service Desk Integration Module (SDIM).

Create a Service Desk Integration for creating requests to each ServiceNow instance. Ensure that each ServiceNow Service Desk Integration has a distinct set of sources to manage. For more information, refer to [Connecting SailPoint and ServiceNow Service Desk](<https://documentation.sailpoint.com/connectors/service_desk_integrations/servicenow/help/connecting.html>).