# SailPoint Add-On to replace the use of RFC\_READ\_TABLE

SailPoint's ABAP Integration is designed to replace the functionality of SAP's RFC\_READ\_TABLE to securely access the information in the SAP system required for deeper governance.

> [!IMPORTANT]
>
> SailPoint strongly recommends installing the SAP-certified add-on in the SAP environment and then using /SAILPOIN/SAIL\_READ\_TABLE instead of RFC\_READ\_TABLE.

This integration needs to be deployed on the SAP Direct system for querying the SAP Direct tables. For the deployment process follow these instructions in order:

1. [Installation of SAILPOIN Add-On](<#installation-of-sailpoin-add-on>)
2. [Configuring SailPoint's Function Module](<#configuring-sailpoints-function-module>)
3. Configuration Table for SAP Direct (see the connector-specific configuration table section below)

## Prerequisites

To install the Add-On and support packages using the SAINT transaction code (t-code), follow these steps:

1. Log into client 000.
2. Ensure that you have installed at least **SPAM/SAINT** version 0053 to be able to uninstall Add-Ons using the **SAINT** t-code.
3. Deselect the digital signature setting in **SAINT** t-code:

   1. Go to **SAINT** t-code.
   2. Select **Extras**.
   3. Choose **Setting**.
   4. Deselect the **Check for digital signature of to be imported OCS Packages**.
4. Proceed with installing the Add-On and support packages using the **SAINT** t-code.

> [!NOTE]
>
> **Screenshot**
>
> [![SAINT t-code](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/sap_saint.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/sap_saint.png>) [![Add-On prerequisites](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/add_on_prereq.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/add_on_prereq.png>)

## Installation of SAILPOIN Add-On

> [!NOTE]
>
> If Add-on is already installed, reference [Importing Support Packages for Add-On SAILPOIN](<#importing-support-packages-for-add-on-sailpoin>).

1. Download the PAT file(s) for the Add-On and all the required support packages from the [Package Download Matrix](<#package-download-matrix>).

   > **Note**
   >
   > The PAT file is a special file used to package the SAP Add-on. If you install the add-on using SPAM/SAINT, the contents of the PAT file will be extracted (disassembled) to your transport directory.
2. Copy the .PAT file on your server location for the Add-On **and** all the required support packages:

   Server Location: (Windows : `<DRIVE>:\usr\sap\trans\EPS\in` ; Linux/Unix : `/usr/sap/trans/EPS/in`).
3. Login to SAP GUI, and then execute the Tcode **SAINT**.

   > **Screenshot**
   >
   > [![SAINT t-code](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/sap_saint.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/sap_saint.png>)
4. Go to **Installation Package \> Load Packages \> EPS Files From Application Server**.

   > **Screenshot**
   >
   > [![Load Packages](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/load_packages.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/load_packages.png>)
5. Ensure the following PAT file(s) uploaded successfully:

   > **Screenshot**
   >
   > [![Uploaded PAT files](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/uploaded_pat_files.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/uploaded_pat_files.png>)
6. Select **Start**.
7. Select **SAILPOIN** from the **Installable Add-on Package packages for your system** grid.

   > **Screenshot**
   >
   > [![SAILPOIN package](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/select_sailpoin_package.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/select_sailpoin_package.png>)
8. Select **Continue**.
9. To install the Add-On and support package(s), perform the following:

   1. Select the highest version from the available support package(s) under the **Target Support Package** drop down of the component **SAILPOIN**.

      > **Screenshot**
      >
      > [![Target Support Package](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/target_support_package.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/target_support_package.png>)
   2. The column **Level** should indicate the chosen target support package.

      > **Screenshot**
      >
      > [![Support package level](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/support_package_level.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/support_package_level.png>)
10. Select **Continue**.
11. On the **Add Modification Adjustment Transports to the Queue** dialog, select **No**.

    > **Screenshot**
    >
    > [![Modification Adjustment Transports](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/modification_adjustment_transports.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/modification_adjustment_transports.png>)
12. If prompted on the **Start Options** dialog box, select **Continue**.

    > **Screenshot**
    >
    > [![Start Options](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/start_options.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/start_options.png>)

    > **Note**
    >
    > The Add-on and the support package(s) will begin installing, and the progress can be seen at the bottom of the window.
13. Select **Finish**. If prompted to send Runtime Analysis, select **Do not send**.
14. Go to **System \> Status \> Details \> Installed Software Component Versions** to confirm the following:

    1. The Add-On **and** the support packages have been added in the system component.

       > **Screenshot**
       >
       > [![Installed Software Component Versions](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/installed_software_components.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/installed_software_components.png>)

## Configuring SailPoint's Function Module

> [!NOTE]
>
> Configure any one function module based on your SAP\_BASIS version.

Use the /SAILPOIN/SAIL\_READ\_TABLE function module to support systems whose SAP BASIS version is 751 and later.

This is a SAP-certified function module provided by SailPoint to replace the use of SAP's RFC\_READ\_TABLE function module, according to SAP recommendations, for reading data from SAP tables required for governance.

The /SAILPOIN/SAIL\_READ\_TABLE provides enhanced security, support for pagination, and performance improvements over the RFC\_READ\_TABLE. For more information on the deployment process, refer to [Installation of SAILPOIN Add-On](<#installation-of-sailpoin-add-on>).

> [!IMPORTANT]
>
> - SailPoint recommends having SAP BASIS version 751 and above for seamless functionality of the ABAP add-on. However, for lower BASIS versions, /SAILPOIN/SAIL\_READ\_TABLE\_LEG can be tried with limited support from SailPoint.
> - RFC\_READ\_TABLE-based connections are deprecated, and it is recommended to use the SAP-certified add-on instead.

## Configuration Table for SAP Direct

Insert the below data into the `/SAILPOIN/CONF` table:

| Attribute | Description |
| --- | --- |
| SERVICE\_ACCOUNT | This is the allowed service account to be used for accessing FM. |
| NAME | Name of entity from which data is fetched. For now we can consider it as a table name. |
| COLUMN\_NAME | Column allowed for fetching data |
| ENTITY\_TYPE | Type of entity such as table, join, or any other. This is for future purposes. |
| COLUMN\_DTYPE | Data type of the column that is allowed. |
| COLUMN\_DENAME | Data element type of the column. **Data element type** can be found by using t-code `SE11` when viewing the table details under the **Fields** tab. |
| COLUMN\_LENGTH | Length of the allowed column. The Length can be found by using t-code `SE11` when viewing the table's details, under the **Fields** tab. |

> [!NOTE]
>
> Validate that the values for `COLUMN_DENAME` and `COLUMN_LENGTH` are correct as per your system. These can be validated through the t-code `SE11` while viewing the table details under the **Fields** tab.

### Inserting Data with a Script

#### Setting Up the Script

- Enter t-code `SE38` and then create program `Z_CONFIGURE_SERVICEACCOUNT` in the local object package and type as an executable program.
- Copy and paste the [SailPoint SAP ABAP Add-on Table Configuration script](<https://community.sailpoint.com/knowledge/SailPoint-SAP-ABAP-Add-on-Table-Configuration>) and activate the program.
- For better readability of the input parameters edit the selection text from **Go to \> Text Element \> Selection Text** and update it as shown in the following image.

> [!NOTE]
>
> **Screenshot**
>
> [![Selection text](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/config_table_script_1.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/config_table_script_1.png>)

- Save and activate the program.

#### Running the Script

- Enter t-code `SE38` and then search for program `Z_CONFIGURE_SERVICEACCOUNT`. Select **execute**.
- Enter the service account and integration module to be populated respectively.

> [!NOTE]
>
> **Screenshot**
>
> [![Enter service account](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/config_table_script_3.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/config_table_script_3.png>)

- Once you have entered the details correctly, select **execute** and you will see a success message.

> [!NOTE]
>
> **Screenshot**
>
> [![Success message](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/config_table_script_2.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/config_table_script_2.png>)

### Inserting Data with Transaction SE16

Enter **SE16 \> Table Name: /SAILPOIN/CONF \> Create Entries**.

> [!NOTE]
>
> **Screenshot**
>
> [![SE16 table entry](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/config_table_se16_1.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/config_table_se16_1.png>)

The option to enter the data into the table will appear.

> [!NOTE]
>
> **Screenshot**
>
> [![SE16 data entry](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/config_table_se16_2.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/config_table_se16_2.png>)

| SERVICE\_ACCOUNT | NAME | COLUMNNAME | ENTITY\_TYPE | COLUMN\_DNAME | COLUMN\_DTYPE | COLUMN\_LENGTH |
| --- | --- | --- | --- | --- | --- | --- |
| \<your-service-account-name\> | AGR\_1251 | AGR\_NAME | TABLE | AGR\_NAME | C | 10 |
| \<your-service-account-name\> | AGR\_1251 | DELETED | TABLE | TPR\_ST\_DEL | C | 40 |
| \<your-service-account-name\> | AGR\_1251 | FIELD | TABLE | AGRFIELD | C | 40 |
| \<your-service-account-name\> | AGR\_1251 | HIGH | TABLE | AGVAL | C | 40 |
| \<your-service-account-name\> | AGR\_1251 | LOW | TABLE | AGVAL | C | 30 |
| \<your-service-account-name\> | AGR\_1251 | OBJECT | TABLE | AGOBJECT | C | 40 |
| \<your-service-account-name\> | AGR\_1252 | AGR\_NAME | TABLE | AGR\_NAME | C | 40 |
| \<your-service-account-name\> | AGR\_1252 | HIGH | TABLE | AGVAL | C | 40 |
| \<your-service-account-name\> | AGR\_1252 | LOW | TABLE | AGVAL | C | 30 |
| \<your-service-account-name\> | AGR\_1252 | VARBL | TABLE | AGRORGVAR | C | 30 |
| \<your-service-account-name\> | AGR\_DEFINE | AGR\_NAME | TABLE | AGR\_NAME | C | 10 |
| \<your-service-account-name\> | AGR\_FLAGS | AGR\_NAME | TABLE | AGR\_NAME | C | 30 |
| \<your-service-account-name\> | AGR\_FLAGS | FLAG\_TYPE | TABLE | FLAG\_TYPE | C | 30 |
| \<your-service-account-name\> | AGR\_FLAGS | FLAG\_VALUE | TABLE | AGR\_ATT2 | C | 12 |
| \<your-service-account-name\> | AGR\_PROF | AGR\_NAME | TABLE | AGR\_NAME | C | 30 |
| \<your-service-account-name\> | AGR\_PROF | PROFILE | TABLE | XUPROFILE | C | 48 |
| \<your-service-account-name\> | AGR\_TCODES | AGR\_NAME | TABLE | AGR\_NAME | C | 01 |
| \<your-service-account-name\> | AGR\_TCODES | TCODE | TABLE | AGXREPORT | C | 02 |
| \<your-service-account-name\> | AGR\_TCODES | TYPE | TABLE | REPORTTYPE | C | 02 |
| \<your-service-account-name\> | TUTYP | LANGU | TABLE | SPRAS | C | 01 |
| \<your-service-account-name\> | TUTYP | USERTYP | TABLE | USERTYPEN | C | 02 |
| \<your-service-account-name\> | TUTYP | UTYPLONGTEXT | TABLE | SLIM\_LONG\_TEXT55 | C | 55 |
| \<your-service-account-name\> | TUTYP | UTYPTEXT | TABLE | UTYPTEXT | C | 30 |
| \<your-service-account-name\> | TUTYPA | ACTIVE | TABLE | RSUVMFLAG | C | 01 |
| \<your-service-account-name\> | TUTYPA | USERTYP | TABLE | USERTYPEN | C | 02 |
| \<your-service-account-name\> | USR02 | BNAME | TABLE | XUBNAME | C | 12 |
| \<your-service-account-name\> | USR02 | LTIME | TABLE | XULTIME | T | 06 |
| \<your-service-account-name\> | USR02 | PWDSTATE | TABLE | PWDCHGSTATE | B | 03 |
| \<your-service-account-name\> | USR02 | TRDAT | TABLE | XULDATE | D | 08 |
| \<your-service-account-name\> | USR11 | LANGU | TABLE | SPRAS | C | 02 |
| \<your-service-account-name\> | USR11 | PROFN | TABLE | XUPROFNAME | C | 12 |
| \<your-service-account-name\> | USR11 | PTEXT | TABLE | XUTEXT | C | 60 |
| \<your-service-account-name\> | USR11 | TRDAT | TABLE | SPRAS | C | 01 |
| \<your-service-account-name\> | USRSYSACTT | AGR\_NAME | TABLE | F\_AGR\_NAME | C | 30 |
| \<your-service-account-name\> | USRSYSACTT | LANGU | TABLE | LANGU | C | 01 |
| \<your-service-account-name\> | USRSYSACTT | SUBSYSTEM | TABLE | RFCRCVSYS | C | 10 |
| \<your-service-account-name\> | USRSYSACTT | TEXT | TABLE | AGR\_TITLE | C | 80 |
| \<your-service-account-name\> | USRSYSPRF | TYP | TABLE | XUTYP | C | 01 |
| \<your-service-account-name\> | USRSYSPRFT | LANGU | TABLE | LANGU | C | 01 |
| \<your-service-account-name\> | USRSYSPRFT | PROFN | TABLE | XUPROFNAME | C | 12 |
| \<your-service-account-name\> | USRSYSPRFT | PTEXT | TABLE | XUTEXT | C | 60 |
| \<your-service-account-name\> | UST10C | PROFN | TABLE | XUPROFILE | C | 12 |
| \<your-service-account-name\> | UST10C | SUBPROF | TABLE | XUPROFILE | C | 12 |
| \<your-service-account-name\> | UST10S | PROFN | TABLE | XUPROFILE | C | 12 |
| \<your-service-account-name\> | USRSYSACT | SUBSYSTEM | TABLE | RFCRCVSYS | C | 10 |
| \<your-service-account-name\> | USRSYSACT | AGR\_NAME | TABLE | F\_AGR\_NAME | C | 30 |
| \<your-service-account-name\> | USRSYSACT | COL\_AGR | TABLE | XUFLAG | C | 4 |
| \<your-service-account-name\> | AGR\_TEXTS | AGR\_NAME | TABLE | AGR\_NAME | C | 30 |
| \<your-service-account-name\> | AGR\_TEXTS | LINE | TABLE | MENU\_NUM\_S | N | 5 |
| \<your-service-account-name\> | AGR\_TEXTS | SPRAS | TABLE | MENU\_SPRAS | C | 1 |
| \<your-service-account-name\> | AGR\_TEXTS | TEXT | TABLE | AGR\_TITLE | C | 80 |
| \<your-service-account-name\> | USGRP | USERGROUP | TABLE | XUCLASS | C | 12 |
| \<your-service-account-name\> | USGRPT | USERGROUP | TABLE | XUCLASS | C | 12 |
| \<your-service-account-name\> | USGRPT | SPRSL | TABLE | SPRAS | L | 1 |
| \<your-service-account-name\> | USGRPT | TEXT | TABLE | XUTEXT | C | 60 |

For Group Aggregation in CUA systems, additional permissions are required as follows:

| SERVICE\_ACCOUNT | NAME | COLUMNNAME | ENTITY\_TYPE | COLUMN\_DNAME | COLUMN\_DTYPE | COLUMN\_LENGTH |
| --- | --- | --- | --- | --- | --- | --- |
| \<your-service-account-name\> | USRSYSPRF | SUBSYSTEM | TABLE | RFCRCVSYS | C | 10 |
| \<your-service-account-name\> | USRSYSPRF | PROFN | TABLE | XUPROFNAME | C | 12 |

## Importing Support Packages for Add-On SAILPOIN

### Prerequisites

- Add-On "SAILPOIN" is already installed in your SAP SAP Direct system.
- You are logged into client 000.
- You can import support packages using SPAM t-code.

### Installation

1. Download the PAT file(s) for the support packages from the [Package Download Matrix](<#package-download-matrix>).
2. Copy the PAT file(s) on your server location:

   (Windows : `<DRIVE>:\usr\sap\trans\EPS\in` ; Linux/Unix : `/usr/sap/trans/EPS/in`).
3. Sign in to the SAP GUI and execute the SPAM t-code. The status of the queue for importing support package should be green as shown in the following figure.

   > **Screenshot**
   >
   > [![SPAM t-code](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_0.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_0.png>)
4. Go to **Installation Package \> Load Packages \> EPS Files From Application Server**.

   > **Screenshot**
   >
   > [![Load Packages](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_1.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_1.png>)
5. When prompted to upload OCS packages from the EPS inbox, select **Yes**.

   > **Screenshot**
   >
   > [![Upload OCS packages](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_2.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_2.png>)
6. Verify that the upload was successful.

   > **Screenshot**
   >
   > [![Upload verification](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_3.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_3.png>)
7. Select **Display/Define** to **choose** the software component for which you want to import Support Packages.

   > **Screenshot**
   >
   > [![Display/Define](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_4.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_4.png>)
8. Select the **SAILPOIN** component.

   > **Screenshot**
   >
   > [![Select SAILPOIN component](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_5.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_5.png>)
9. Confirm the queue by selecting **Continue**.

   > **Note**
   >
   > The queue in the image below shows the number of support packages that can be installed based on the PAT files placed on your server location. The below example shows importing 2 support packages.

   > **Screenshot**
   >
   > [![Confirm queue](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_6.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_6.png>)
10. When prompted to add the Modification Adjustment Transports to the queue, select **No**.

    > **Screenshot**
    >
    > [![Modification Adjustment Transports](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_7.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_7.png>)
11. Verify that the queue contains the intended support packages for import that were added/defined in the queue in the previous steps.

    > **Screenshot**
    >
    > [![Import queue](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_8.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_8.png>)
12. Go to **Support Package \> Import Queue**.

    > **Screenshot**
    >
    > [![Import Queue](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_9.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_9.png>)
13. Select **Continue** to import the queue.

    > **Screenshot**
    >
    > [![Continue import](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_10.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_10.png>)

    > **Note**
    >
    > The support package begins installing, and you can view the progress at the bottom of the window.
14. After the support package(s) are successfully imported, the below prompt should display. Select **Continue** to proceed with the import.

    > **Screenshot**
    >
    > [![Continue prompt](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_11.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_11.png>)
15. Confirm the queue by going to **Support Package \> Confirm**.

    > **Screenshot**
    >
    > [![Confirm queue](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_12.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_12.png>)
16. When prompted to send Runtime Analysis, select **Do not send**.
17. Go to **System \> Status \> Details \> Installed Software Component Versions** to confirm that the Add-on's support package is now set to the desired support package level. For example, **0002**.

    > **Screenshot**
    >
    > [![Installed Software Component Versions](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_13.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/importing_support_packages_13.png>)

## Package Download Matrix

### Overview

Use this page to identify and download the correct PAT files for the SailPoint SAP ABAP Add-on (SAILPOIN) before installation in your SAP system.

All PAT files are available from the SailPoint community download page: [SailPoint SAP ABAP Add-on PAT Files](<https://community.sailpoint.com/knowledge/SailPoint-SAP-ABAP-Add-on-PAT-Files>).

After you download the files, copy the PAT files to your SAP transport directory and install them using transaction `SAINT`. For step-by-step installation instructions, refer to [Installation of SAILPOIN Add-On](<#installation-of-sailpoin-add-on>).

### Package Types

| Package Type | Full Name | When to Use |
| --- | --- | --- |
| **AOI** | Add-On Installation Package | First-time installation of the SAILPOIN add-on on a new SAP system |
| **CSP** | Component Support Package | Updates to an already installed SAILPOIN add-on (support package level 0001, 0002, and so on) |
| **ACP** | Attribute Change Package | Dependency resolution only - use when SAINT reports dependency errors during add-on installation |

> [!NOTE]
>
> A PAT file is SAP's packaging format for add-ons and support packages. When you load a PAT file in SAINT, SAP extracts its contents into your transport directory.

### Selecting the Correct PAT File

#### Installing SAILPOIN for the First Time

1. Download the base AOI file.
2. Download the latest CSP file available for your release (currently SP-Level 0002).
3. If SAINT reports dependency errors, download the applicable ACP files from [Dependency Resolution Packages](<#dependency-resolution-packages>).

#### Updating an Installed SAILPOIN Add-On

1. Download only the CSP file for the target support package level.
2. Do not re-download the base AOI unless you are performing a fresh installation.

#### Resolving SAINT Dependency Errors

Download the ACP file that matches your installed SAP software components. Refer to [Dependency Resolution Packages](<#dependency-resolution-packages>).

### Release 100\_2022 Downloadable Packages

| Your Situation | Package Type | Support Package | PAT File Name |
| --- | --- | --- | --- |
| New installation (base add-on) | AOI (Add-On Installation Package) | Base component | `G750020862508_0000028.PAT` |
| Update to support package level 0001 | CSP (Component Support Package) | `SAPK-12201INSAILPOIN` | `G750020862508_0000032.PAT` |
| Update to support package level 0002 | CSP (Component Support Package) | `SAPK-12202INSAILPOIN` | `G750020862508_0000033.PAT` |

**Download link (all files):** [SailPoint SAP ABAP Add-on PAT Files](<https://community.sailpoint.com/knowledge/SailPoint-SAP-ABAP-Add-on-PAT-Files>)

### Dependency Resolution Packages

If installation fails with dependency errors, download and install the ACP file that matches the SAP software components already present in your system.

| If Your System Has These Installed Components | Download This ACP PAT File |
| --- | --- |
| DW4CORE, S4CORE, SAP\_GWFND | `G750020862508_0000076.PAT` |
| S4FND, MDG\_FND, SAP\_GWFND | `G750020862508_0000077.PAT` |

Install the ACP file before retrying the add-on or support package installation.

### Gathering Information for Support

If installation or support package import still fails after you use the correct PAT files, gather the information below before contacting SailPoint Support or your implementation partner. Complete details help SailPoint Support diagnose dependency, version, or transport issues faster.

#### Providing System Details

Provide:

| Field | What to Enter |
| --- | --- |
| **SAP module / landscape** | On-prem ECC, S/4HANA, SAP Cloud, or other - include environment (DEV, QA, PROD) |
| **System version** | SAP release and support package level, if known (for example, ECC 6.0 EHP8, S/4HANA 2022) |
| **Connector context** | Which SailPoint SAP connector you are integrating (Direct, HR/HCM, GRC, etc.) |

#### Exporting Installed Software Versions

Export both tabs from SAP and attach the spreadsheet and a screenshot.

**To export installed software versions:**

1. Connect to your SAP system.
2. Go to **System \> Status**.
3. On **System Status**, open **SAP System Data** details (Component Information).
4. In the **Installed Software** window, open both tabs:

   - **Installed Software Component Versions**
   - **Installed Product Versions**
5. Right-click the window and select **Spreadsheet**.
6. Choose your export format and select **OK**.
7. Attach the exported file and screenshots of both tabs.

#### Checking SAILPOIN Package Status from SAP Tables

Run the following in transaction `SE16` and attach screenshots of the results.

| Table | Field | Input Value | Action |
| --- | --- | --- | --- |
| `PAT07` | `PATCH` | `*SAILPOIN*` | Execute |
| `PAT07_ACP` | `ACP_PATCH` | `*SAILPOIN*` | Execute |

These results show which SAILPOIN packages and ACP files are present in the system.

#### Describing the Error

Include:

- A clear description of the issue (what you were doing, what failed, and when).
- Screenshots of the exact error message from SAINT/SPAM or related SAP transactions.
- The step where the failure occurred (load PAT, select support package, start installation, and so on).

#### Providing PAT File Details

List every PAT file you used, including files that failed:

| Item | Example |
| --- | --- |
| **PAT file name** | `G750020862508_0000033.PAT` |
| **Package type** | AOI, CSP, or ACP |
| **Support package** | `SAPK-12202INSAILPOIN` (if applicable) |
| **Outcome** | Loaded successfully / installation failed with error |

#### (Optional) Providing Additional Information

- Whether this is a new installation or an update to an existing SAILPOIN add-on.
- Dependency or ACP errors seen during SAINT.
- Whether other SAP add-ons or support packages were installed at the same time.
- Recent SAP Basis or kernel changes.
- Other context that might be relevant.

## Uninstallation of SAILPOIN Add-On

1. In the SAP GUI, execute the Tcode **SAINT**.
2. Ensure that the Add-on **SAILPOIN** was successfully installed by confirming that it is visible in the **Installed Components** list.

   > **Screenshot**
   >
   > [![Installed Components](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/installed_components_list.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/installed_components_list.png>)
3. Select **Uninstallable Components**. The Add-on **SAILPOIN** should be visible.

   > **Screenshot**
   >
   > [![Uninstallable Components](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/uninstallable_components_list.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/uninstallable_components_list.png>)
4. Select **SAILPOIN** from the grid, and then select **Start**.
5. Select **Continue** when prompted on the **Start Options** dialog box.

   > **Screenshot**
   >
   > [![Start Options](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/uninstall_start_options.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/uninstall_start_options.png>)

   > **Note**
   >
   > If there are any specific preferences for any of the start options, those can be selected as per requirement.
6. Select **Finish**.
7. When prompted to send Runtime Analysis, select **Do not send**.

   > **Screenshot**
   >
   > [![Do not send Runtime Analysis](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/uninstall_do_not_send.png>)](<https://documentation.sailpoint.com/connectors/sap/direct/va/help/img/uninstall_do_not_send.png>)
8. Perform the following to confirm that the Add-on **SAILPOIN** was uninstalled:

   1. Select **Installable Components** and scroll through the list to ensure **SAILPOIN** is not found.
   2. Select **Uninstallable Components** and scroll through the list to ensure **SAILPOIN** is not found.
   3. Go to **System \> Status**. Under SAP System data go to **Product Version \> Details \> Installed Software Component Versions** and ensure Add-on **SAILPOIN** is not found.