# Schema Reference

The application schema is used to configure the objects returned from a connector.

> [!NOTE]
>
> - The **Account Schema** tab is used to define the attributes for each object type in the application being configured. The schema attributes can be defined as **Entitlement** or **Multi-Valued**. Refer to [Managing Source Account Schemas](<https://documentation.sailpoint.com/saas/help/accounts/schema.html>) for more information.
> - The schema attributes that are not present by [default](<#default-account-schema>) must be defined as strings if not specified.

The SAP Sales and Service Cloud connector uses the following default correlation and object configurations.

## Default Correlation Configuration

Before you aggregate accounts from this source, you can map account attributes with their corresponding identity attributes based on your requirements.

You can customize the correlation configuration. Refer to [Assigning Source Accounts to Identities](<https://documentation.sailpoint.com/saas/help/accounts/correlation.html>) for more information.

When you first create the SAP Sales and Service Cloud source, the default correlation mapping is:

| Account Attribute | Operation | Identity Attribute |
| --- | --- | --- |
| ID | Equals | Username |
| Email | Equals | Work Email |

## Default Account Schema

Each source supports a variety of details, or attributes, about each user who has an account, such as their name, email address, manager name, and location.

The set of account attributes each source stores and how they're organized is known as the account's *schema*. To best represent your data, you can configure sources to use an account schema matching the one you use in the external connector. Refer to [Managing Source Account Schemas](<https://documentation.sailpoint.com/saas/help/accounts/schema.html>) for more information.

### Default Account ID

SailPoint requires that certain attributes remain in your configuration. These attributes are referred to as *account IDs*.

> [!CAUTION]
>
> Changing the attribute marked as the account ID after aggregating accounts can result in duplicate accounts being created. To avoid this, either reset the accounts on this source before editing the account ID attribute or edit the account ID attribute before aggregating accounts.
>
> To resolve issues caused by changing account IDs, reconfigure them to their default values.

The following table lists the default account IDs for this connector:

| Account ID | Schema Object Type |
| --- | --- |
| ID | Account |
| ID | Group |

### Default Account Attributes

The SAP Sales and Service Cloud connector supports the following default account schema attributes and customer configurable attributes. The attributes must be defined as strings if not specified.

| Attribute Name | Description |
| --- | --- |
| ID | ID of the business partner. |
| Active | The user's active status. |
| User Name | The user's user name. |
| Usertype | The user's user type. |
| First Name | The user's first name. |
| Last Name | The user's last name. |
| Display Name | The user's display name. |
| Employee Number | The user's employee display Id. |
| Email | The user's email address. |
| User Start Date | Validity start date of user. |
| User End Date | Validity end date of user. |
| Groups | Business roles assigned to user. Type: group. Properties: Entitlement, Multi-Valued |

## Default Entitlement Attributes

Entitlement attributes define the entitlements, such as groups or roles, that can be assigned to the managed system's user accounts. Refer to [Managing Entitlements](<https://documentation.sailpoint.com/saas/help/access/entitlements.html>) for more information.

> [!CAUTION]
>
> Changing the attribute marked as the Entitlement ID after aggregating accounts or entitlements can result in duplicate entitlements being created, or access profiles and roles breaking. To avoid this, edit the entitlement schema before performing any aggregations.

### Default Group Attributes

The SAP Sales and Service Cloud connector also supports groups. The following attributes must be configured on the managed system and in the SailPoint source schema to manage groups.

| Attribute Name | Description |
| --- | --- |
| ID | The ID of the group. This is an Entitlement ID which must not be changed. |
| Group Name | The name of the group. This is an Entitlement Name. |
| Members | The members of the group. |